AutoZone Auto Parts in Monmouth St, Newport, KY is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers have praised the store's exceptional customer service, with employees like Neil, Carrie, and Duffey going above and beyond to assist customers with their automotive needs. Customers have reported that the staff is knowledgeable, patient, and willing to provide helpful advice and solutions. One customer, who was "mechanically challenged," was grateful for Neil's guidance in changing their headlights, while another customer praised Carrie for not only finding the parts they needed but also resolving an additional issue with a solution no one else had found, all while saving them money. Duffey, another sales clerk, was described as a "pleasure to work with," as he was extremely helpful and had a great personality, even assisting the customer in installing their new wipers. Customers have consistently expressed their appreciation for the store's reliable and affordable services, making AutoZone Auto Parts a go-to destination for their automotive needs.
Neil helped me today. He was very knowledgeable and super patient. I told Neil that I was mechanically challenged and he helped me change out the headlights. He gave me advice as to how to clean off the covers to the head lights and showed me how to use the product. It was like stepping back in time when people used to... read full comment
June 2024
Carrie provided the best customer service I've ever had at an auto parts store. She not only found the parts we came in for but overheard our conversation about a different problem and resolved it with a solution no one else had found. And she saved us money which was key. She's the bomb!
May 2024
Stopped in to get wipers and some touch up paint for my rims on the Range Rover. Duffey was my sales clerk and he was a pleasure to work with. He was extremely helpful and had a great personality. He even helped me install the wipers on the vehicle. It's always nice when you get great service and Duffey is an exemplary... read full comment
