AutoZone Auto Parts in Monmouth St, Newport, KY is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers have praised the store's exceptional customer service, with employees like Neil, Carrie, and Duffey going above and beyond to assist customers with their automotive needs. Customers have reported that the staff is knowledgeable, patient, and willing to provide helpful advice and solutions. One customer, who was "mechanically challenged," was grateful for Neil's guidance in changing their headlights, while another customer praised Carrie for not only finding the parts they needed but also resolving an additional issue with a solution no one else had found, all while saving them money. Duffey, another sales clerk, was described as a "pleasure to work with," as he was extremely helpful and had a great personality, even assisting the customer in installing their new wipers. Customers have consistently expressed their appreciation for the store's reliable and affordable services, making AutoZone Auto Parts a go-to destination for their automotive needs.
Store manager Tess is awesome ! Thank you so much for your help ☺
July 2026
Always top notch prices and service. Bryan went above and beyond to complete a complex battery replacement at the end of his shift. Non-standard swap out of TWO batteries with care and precision. Back up and running within an hour. Highly recommend this location.
July 2026
Went to get my battery changed and Mike was the one who helped me out. He was super friendly and replaced my battery even though it was in a not so great spot to get to. He had a positive attitude the whole time and got me back on the road quickly. I will definitely be going back in the future for anything else I might... read full comment
