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March 2024 by E. H.
Managed to see our car and fix it up right away. Very grateful for their quick and efficient service.
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February 2024 by Taylor Young
I showed up here approximately 30 minutes after getting rear ended and they had my muffler fixed in no time. Not only that, but they were friendly and kind. Thank you Scott for your generosity today.
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January 2024 by Gunner Hollin
Had a tire leak due to a nail. Went in and they were able to patch the tire and have me back on the road within an hour! Super honest about the work that was needed and fair pricing. Scott and his team are super knowledgeable and super punctual! Thanks for your help and will continue to have my services done with you!
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December 2023 by Scott Kolesar
This place rocks. Let me tell you, I had to call them because my daughter who is going to school in that area had an issue with her vehicle. It appears her battery may be going bad so I called here and I spoke to Scott and RJ. Both of them were awesome! They we're very understanding and treated my daughter with respect and fixed the problem very fast and correct. I could not be more appreciative of them for not trying to screw my daughter over. Some places now see a young lady come into a repair shop and they'll try to get them to spend thousands of dollars on stuff they don't need. That did not happen here. I would strongly suggest using this place if you're in the area and need some work on your vehicle. Thanks again guys!!
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October 2023 by Rebecca Hackett
Excellent service and pricing! Very trustworthy and I take my vehicle there exclusively because I know they will get the job done! Scott and his team go above and beyond to make sure you leave with your vehicle repaired correctly (they just recently spent their time fabricating/welding a tool that I had missing so that they could complete a repair without just giving up and/or breaking a part just to get it done). Thank You guys! Very much appreciated!! Definitely will be back for my next service!!
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July 2023 by Eric Simpson
When I dropped off my Jeep I let the guy at the desk know I purchased the tires from another car-x location so I could get a free rotation. He told me I would need proof of purchase because it was another franchise, which wasn't a big deal.The next day the same guy calls me and says the oil change is done but couldn't complete the tire rotation because the lug nuts are "too tight". He said he didn't want to work on it because he didn't want it to be his fault if something broke.So, I picked it up and took it over to the Western Hills location. They were able to rotate the tires with no issues.For whatever reason they didn't want to give me a free rotation, so they lied to me. I don't appreciate all the extra work I had to do for a simple tire rotation.Ronald Hall is listed on the receipt.
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July 2023 by Kelly Fogelman
Scott and his team at the Newport, KY Carx. are great, always honest. I have recommended my family and friends. Thanks to Scott, we appreciate you and you honestyServices: Tires
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July 2023 by Goldie P.
I cannot say enough good things about Scott Stewart at Car-X in Newport Ky! Especially after AAA Bob Sumerel in Newport screwed me royal on a repair of over $1000.00 a few months prior. Scott was great to work with and answered all my questions and more than that, gave me an amazing price on my repair. He also let me use the $30 coupon online. If I had had AAA do the repair it would have been hundreds dollars more.Go to Car-X in Newport Ky and save a bundle and be treated well!
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June 2023 by marty madden
Just a shout out to Scott and his team at the Newport, KY Carx. We have had multiple vehicles serviced here and every encounter has been spot on! From price, to diagnostics, to actual repairs, they have always done an exceptional job. Scott takes the time to explain and diagnose the issue. He has always been fair and honest when handling our vehicles (we currently own three and all go to Scott for service). As parents, we always encourage our children to take their vehicles to Scott. Just got my 2013 Jeep Wrangler back from service and it runs great. Thanks to Scott and his team for another great service encounter!
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June 2023 by J Barnhill
Had muffler work done on my truck. Scott did amazing work and made me feel like a true customer. Would highly recommend for Top Quality Service!!!Service: Auto exhaust system repair
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June 2023 by Sam Howard
I've been taking my jeep here for as long as i've had it, over 7 years. However, when my engine seized up and needed replacing, there were a few details that just didn't line up.I was quoted more than $9,000 for the replacement of my 3.8L V6. Which is a lot more than expected, seeing as a reman of my engine sells for, at most $4,000. If they added on another $2,000 for the labor that would still come out to only $6,000. Where is that extra $3,000 coming from?They tried to tell me it was a high commodity engine, and that the "fluids" (Oil, coolant, etc.) is where the extra cost was. I know how much oil and coolant cost, and there's no way you're putting $3,000 worth of fluids into this.It doesn't add up. We took it down to Pangallo's, and they're doing it for $6,300 after tax. It's safe to say I've found a better place to take it.
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May 2023 by Carolyn F.
Scott Stewart at Car-x Newport,Ky has been serving me in outstanding fashion for many years. He genuinely cares about providing masterful service. He is honest,trustworthy,kind,patient and professional. Many accolades to Scott Stewart. Thank you so much.
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May 2023 by Sydney Pompilio
Amazing place & people! Very honest about pricing and where I could get certain parts cheaper. They were really on top of getting the parts that I needed and fixing my car as quickly as possible & they did a great job! Definitely recommend!!!Service: Auto brake repair
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May 2023 by Glen Germain
They sold me a set of tires at a great price.
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April 2023 by John C
While traveling through the Newport, KY and Cincinnati, OH areas, we had a tire go flat finding a screw in the tread. CarX got us serviced quickly in the morning so we could again be on our way home. The shop was clean and the workers were nice. Thank you again.Service: Tires
