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September 2023 by Kolina Bell
Very nice! held some products for me until the next day
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December 2022 by HI My name is (Google Developer)
Very professional store and has is really a great place to try out
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December 2022 by David Holland
While the store is very clean and the staff are wonderful people, they NEVER have my product in stock. I have been in the store on multiple occasions each on a different day of the week every time in vain. I ordered product two years ago and it is still on back order yet other stores carry that same product.
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December 2022 by Elizabeth O'Reilly
Chelsea is the BEST! The Newport store is great. Staff is very helpful.
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October 2022 by N JAMES MARJAJUALE RICE (O-DoorDashOWNER-O)
Very professional store and has is really a great place to try out
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August 2022 by James Rice
Very professional store and has is really a great place to try out
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October 2021 by Josette Campbell
The ladies that work there are friendly and helpful
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September 2020 by joseph garcia
They have what she needs!!??✌?????
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September 2019 by R. SR
The employee wasn't very friendly or professional. She cursed aloud when the scanner or register didn't work fast enough.
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August 2019 by Michael Brookbank
Great selection but terrible service.
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May 2019 by Tom Becker
Always great
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December 2018 by Laryn Fout
Everyone was super friendly and always have all supplies needed!!
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November 2018 by EnitsirK NaeJ
Only for those with that have a license to practice cosmostology, esthetics, and massage.
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June 2018 by Elizabeth Rodgers
I make extra trips from Erlanger to this location because of the staff. Always friendly, always helpful. I returned untouched stock often to keep things fresh on our shelves and never have a problem with this location. Usually always see Karen but everyone here is equally helpful. Best location in NKY in my opinion.
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November 2017 by Sarah
Needed to return something that was used once. And they wouldn't do it at first, however they decided to do it because of the amount of money spent on the returned items. However they wouldn't look my account up to find my receipt. I called corporate and they gave it to me right away, and taught me how to provide proof of purchase in the store. They corporate representative called the store to let them know I was coming and to put the return through. When I got there... They were not happy that I went around them and found a way to return my items. Even after I said how appreciative I was about them doing this, they were very short and snotty about it. I almost took these items back to another store, because when I called a different location, they were even willing to do an exchange without a receipt. But not the Newport store. They were willing to do NOTHING, until I called corporate on them. The only reason they are getting a second star, is because they do carry great products. What I had to return was just something that didn't work for what I wanted. If you need a cosmoprof. Go to Florence.