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December 2023 by Kiah Lykins
I took my very first group fitness class tonight, Demolished with Shelby. It is exactly as the name suggests. Every muscle is going to be put to the test. Shelby was an excellent instructor, aware of each participant as she made her way around the room with words of encouragement to keep you pushing through. Her playlist was fun and made of a variety of genres. If you want to challenge yourself in a positive environment with others on the same mission, take this class.
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November 2023 by Raymond P.
always loved working out here! great equipmen! great trainers! very good vibe everytime I walk in!
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November 2023 by Doris-Kelly
I love it here, especially talking with Blessing at the front desk she’s really a great help! Always suggesting the foods I should eat when doing certain workouts and suggesting what workouts work for me towards my fitness goals!!
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November 2023 by Marie Sandra
I lovee this gym. definitely my top 1 location near Cincinnati. One of the staff members I believe Blessing is her name, made me feel so welcomed!!
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November 2023 by Anyah Perry
I had the chance to talk to Blessing, a lady who works there and she was so amazing. She encouraged me to continue in my work out journey, and was so understanding. The conversation was wonderful, I never knew this young lady was going to make such an impact on me that day.
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November 2023 by C. A. Ross
Derrod has great hi energy classes. He does a great job pushing everyone within their limits. I highly recommend it, the class members are very welcoming and there are people of all fitness levels in attendance.
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November 2023 by Samantha Brown
I liked this location very much! It is inside a plaza but felt very spacious and spread out. Everything I was looking for was easy to find. Locker room was in great shape. No complaints at all, I will be back!
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November 2023 by Bethel Hanson
I recently had the pleasure of visiting this gym for the first time and interacted with one of the sweetest gym workers, Blessing. She was incredibly knowledgeable, friendly, and helpful throughout my visit. She was able to provide a tour of the facility and explain the different equipments as well as some useful tips. I really appreciated her genuine passion for fitness and dedication to helping me and others achieve our health goals! I would definitely be making this my home gym and recommend this gym to others as well xx
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November 2023 by Danielle Singer
Highly recommend coming to the Newport location. The workers are amazing here. One worker in particular, Grimm, goes out of his way to make members truly feel like they belong at this judgment-free zone gym! He also always makes sure that every member has a great workout.
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October 2023 by Camila Colucci
Crunch Newport facility as a whole is okay, but there’s some major problems starting with management. Shelby, the current manager, is the most unhelpful condescending person I’ve had to deal with. A couple of months ago I lost a silver bracelet, which had sentimental value to me, and it turns out one of the employees found it and placed in the lost and found bin(inside the employee area) for me. When I came in to pick it up, it was gone and I was told nobody knew where it could be. So I messaged Shelby, and after a lot of back and forth, I was informed by her that she had magically reviewed 30 hours worth of footage in the span of half a day and that she did not see anything, and there was nothing else she could do. I also asked if I could review the footage myself, and was left on read at the request. After a couple of weeks, I was planning to cancel my membership(due to moving out of state) so I asked an employee at the front desk when I needed to get that done by in order not to be charged again. Michael told me by September 2nd or before. Fast forward about 2 weeks ago when I went to cancel my membership due to moving out of the state, and she informed me that because my policy said I had to give them a 10 day period for them to cancel and me not being charged, that there was nothing she could do and it was out of her hands. I told her I did not authorize the transaction and she said I could take it up with the company in charge of transactions. I was charged anyway. The problem here lies with the lack of training with employees. They have no clue what the correct information is for customers because they do not have a good leader. To say I’m very disappointed with management is an understatement. Crunch please do better with the people you put to represent your organization.
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October 2023 by Ryan Ott
Boy howdy! I’ve been to almost every gym in America and there is truly nothing like Crunch Fitness Newport. Sure, they have heavy things to pick up and put down just like other gyms and sure they have machines that are supposed to help you sweat your love handles off, but that’s not why it’s my new gym of choice. No, it’s not about the stuff the gym has to offer, but about the front desk representative that greets you every day and at Newport, there’s no one better than Anna! She greets you with a smile and waive every day. Couldn't think of walking into another gym and not getting that kind of top notch service. Crunch is the place for me!
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October 2023 by Kaleb
This is a great gym & I'm gonna give it 5 stars cause it does deserve it. But I'm very disappointed in their lack of aggressiveness when it comes to opening more locations. They've been in the Newport/Cincinnati area waay too long to not have more locations. I shouldn't have to keep my Planet Fitness membership simply because there isn't enough Crunch locations. I would STRONGLY advise anybody NOT TO GET THE MULTI CLUB MEMBERSHIP because there isn't enough locations for it to be worth your money and that's sad. But other than that the gym is Awesome ?
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October 2023 by Mackenzie Craig
4.5/5 ⭐️I’ve been at Crunch Newport for about a year now and I absolutely love the energy the atmosphere provided. The staff is friendly & other members are always willing to help others with their form or to give tips. I just wish there was a hip thrust machine ? this is my petition for a hip thrust machine
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October 2023 by Avery Joseph
Since I have been a member, I have had nothing but positive experiences. All the machines, equipment, benches, and dumbbells are so much better than anywhere else. The community is very friendly. I also enjoy the staff who are able to spot me and teach me. I especially think highly of the employee Shaina. She was very helpful and nice! GIVE THAT LADY A RAISE!
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September 2023 by Amanda Reed
Crunch is my home base and I genuinely look forward to going weekly. The staff is so friendly and personable. It really is a big gym family! 11/10, would highly recommend.
