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February 2024 by Rog
Honestly kinda surprised how bad the service.was when I went in the guy acted like he didn’t even want to talk to me. when I was trying to trade something in and I’ve had this experience every time I go.
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February 2024 by Damon Rispoli
Really friendly and helpful staff
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January 2024 by Bean Pie
Can't buy things when they are out to lunch everytime I go there.
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December 2023 by Armin Razavi
As other reviews mentioned, this store closes whenever they feel like it. Id recommend any other store
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December 2023 by Alicia Mertens
Newport, Ky LocationTried to enter store at 7:40pm and it was locked, but lights were on. I figured employee was in restroom or something. Ran thru restaurant drive thru next door and got food. Tried to enter store again at 7:58 pm and was told by the person working that they were closed. I pointed out that both the sign on the door and their website said they closed at 9pm. Person ignored me and wouldn’t unlock the doors. Will spend my money elsewhere since they obviously didn’t want it
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November 2023 by ELITE Hasty
The guy at the counter was extremely rude and just rolled his eyes at me when I came in trying to sell some games. I understand if none of the games were things they wanted but he didn't even look at me and rolled his eyes.
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October 2023 by Tommy Mesewicz
Stopped by at 4:00 on Sunday 10/15 and the gate was up and the doors are locked. I understand if staffing is the issue, but throw a note up to your customers to let them know the true hours.
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October 2023 by Arm Bar
I don't know who is running this place but, them just deciding to lock up any time they want and take breaks is unacceptable. Especially when advertised as open!
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October 2023 by Mike Oxsmall
Entitled and lazy employees. Get over yourselves and welcome to the real world. You don’t get to just close up shop whenever you want to. This is not your business. You work a job. You chose to work this job. You chose to take these hours. You chose to take the pay. Do your damn job.1-2-23 5:57 not sure how long the sign has been there.
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September 2023 by Shane Trent
Got here at 3:40. Open sign lit up - gates closed - sit outside til 4:09 employee comes out locks the door behind them - oh I'm going on break I'll be back at 4:30. Going to the ft wright location where I may actually be able to get some service. Do better.
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September 2023 by David Ledesma
The store sucks employees never show up on time and they leave whenever they want. For instance, standing here now doesn’t close till seven and guess what the sign says open but nobody’s here and the gates are locked and the doors locked. This happens a lot and when you buy something and says oh you get a pre-order gift that’s a lie they don’t do that either.
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September 2023 by Cory Maxwell
1697 Monmouth St B, Newport, KY 41071This location is a joke I watch 8 people walk up and it's closed lights on tvs on but doors locked a man outside said he's been waiting for 45 min and nobody has come to unlock the doors. My son and I drove to this location because it's close to family we visit and I'll say he was really upset. Whoever is working here should be fired this is ridiculous.Time was 545pm on a thursday
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July 2023 by Jason Freimuth
GameStop is pretty much a money hole the customer service is hot or miss I took my son in there for Pokemon cards. The employees didn't even greet us as we walked in the place. You got kids and a barrel of money it's a great place to take them.
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July 2023 by Liz “Sissy” Fuller
Fair prices on new and used items. If you don't play your ga,es no ,ore they also buy gaming systems and games etc. All employees I have seen know there games there.
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May 2023 by sMOke MO
It's really Hit or Miss either great experience or wanna never go back type shitz... So if Yu like gambling chance it ?
