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November 2023 by Mariah Morgan
Took my car there to get the radio replaced when carvana couldn't find a replacement, John Noland did. I go there now for oil changes. They always honor the Groupon price (with visual representation). Friendly service that fits my timely schedule.
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October 2023 by Ashlie Wilkson
John Nolan is officially my mechanic shop. It's the only place I'll go to for my car. They are professionals with great customer service and you don't ever walk away feeling like you got scammed. Wish I would've found them sooner.Services: General repairs & maintenance
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October 2023 by Brenda Hall
This wasn't the first time I've been here to have my car serviced and it won't be the last. Everyone is friendly and competent at their jobs. The store itself was very clean.Service: Oil change
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October 2023 by Phil Paradis
John Nolan's team delivers excellent service, expert advice, and quality products that I know I can depend on. That is why I have brought both my vehicles there for a number of years.Services: General repairs & maintenance
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October 2023 by Karl Hassebrock
This was a return visit for squeeky brakes. They replaced front and back brakes. The tech states could not hear squeak and that it was just being worn in. I left no squeak until got almost home. Customer service guy was friendly but heard him complanning of work load for 5 hours i was in waiting area. Also com0laining about original tech that completed brakes. Gave me no confidences in there work. Request about the other issue for the die test being done. Asked guy to check the warranty see if covered and his responce to busy could not. Would not recommend this service place to anyone. Ill get my brakes looked at some where else and not go back as they could not fix brakes and not do what is requested of themServices: Auto brake repair
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October 2023 by Jess and Tony frazerlincoln
We love this place. We get all our truck work done here. The guy who does our work is great and the customer service lady Julie is a freaking delight! We love her!!Services: Transmission
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September 2023 by Veronica R.
I would not recommend this business to anyone they will rip you off. They don't care about your vehicle. All they care about is how much money they can charge you for your vehicle. This is a crooked company. I recommend nobody goes there never take your car to him you go away from one thing they make other problems for you, they give you a time that they will have your car fixed. You might as well add six months on to the time they give you I practically had to sue them to get my car back. I was informed that the mechanic that was working on my car got fired and stole the keys to all the vehicles on the property and they thought I was gonna pay to have my car re-keyed for their negligent. They also informed me that they did not know if I'll the parts was left in my car from the mechanic they got fired and it will take another month. Mind you this is the sixth month when I hear about the keys being missing, they never called me. I had to call them to find this out to this day. The crooked owner has never call to apologize to me or anything oh, he said that he didn't think we hurt was get as much money as you can out of them.
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September 2023 by Bryan K.
John Nolan Auto Service are rip off artist they had my car for 5 months put a faulty engine in my car .. I had the car back 3 weeks with a 12 month or 12,000 mile warranty and the engine caught on fire with me and my 2 children in it .. they didn't want to take no responsibility for it .. they wouldn't even let me have the car towed back to determine how the fire started they told me to hire a fire investigator to see what the cause was .. they replaced the engine battery and every thing that was related to the engine .. you can look at the car and tell the fire started from under the engine .. insurance wouldn't cover this with them knowing John Nolan Ford did work under the engine! We barely made it out the car
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September 2023 by Chrishonda Holloway
Took my sons car up for a diagnostic check. The customer service by the assistant manager is beyond horrible!!!! I would not recommend this place to anyone if they don’t treat their customer good you definitely the service for your car will be just the same
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September 2023 by Kristy Layne
I called as a new customer and asked if they take walk ins for oil change or how they work and he laughed at me and said no. I brushed it off and asked to set up an appointment he asked my name and address. Out of habit I started spelling my street name and starts spelling it with me and says he has a college degree he doesn't need me to spell it out for him. But it was his tone when he said it. I'm sure he'll be fine without my business anyway.
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August 2023 by Bryan K
They had my car 5 months doing a engine replacement! When I got the car back it had the check engine light on but they suggested I take it and bring it back at a later date but after I had the car 3 weeks the engine caught fire ? on the highway with my 8 yr old and my 15 year old in it and we were fortunate to get out with out and injuries.. I called John Nolan and they tell me they’re not liable buyout I still had a warranty on it and my insurance company won’t cover the internal damages of that sort so I’m out of a car now .. no accountability for them whatsoever I thought they were reputableServices: Auto battery replacement
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August 2023 by Bryan K
They had my car 5 months doing a engine replacement! When I got the car back it had the check engine light on but they suggested I take it and bring it back at a later date but after I had the car 3 weeks the engine caught fire ?? on the highway with my 8 yr old and my 15 year old in it and we were fortunate to get out with out and injuries.. I called John Nolan and they tell me theyre not liable buyout I still had a warranty on it and my insurance company wont cover the internal damages of that sort so Im out of a car now .. no accountability for them whatsoever I thought they were reputable
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August 2023 by Tyler
I never had a bad experience here until about 1 week ago. I brought in a used car that I had recently purchased because it was stalling at red lights. I noted that the ETC light came on when it stalled. I obviously agreed to have a diagnostic run for $100 and the only thing they noted was an ABS sensor needed to be replaced. Great, but that's not the main reason why I took it in. It was still stalling after that was replaced. I brought it back in, they said they would need another diagnostic (I wasn't charged for that although they initially said I would be). They said there were no issues after driving it over 15 miles. I picked it up, and it was still stalling at red lights. I didn't bring it back in after that. Took it to Midas on US 27 and they had it fixed in 1 day. Turned out to be an issue with the EGR valve tube. I will never deal with Nolan again.
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August 2023 by Sue Jane
We had vehicle issues while we were doing a campus tour at University of Cincinnati. The business was recommended by Pompilinos Restaurant. The staff thoroughly looked over our vehicle even though they were swamped and it was getting close to closing time. Very friendly and wanted to make sure we made it back home to Michigan okay.Services: Auto engine diagnostic
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August 2023 by Clayton Swalley
brought the gf’s car here to check out the front end… ended up diagnosing cv axle, lower control arm while somehow completely missing the silver dollar-sized rotted out hole in the frame right where the control arm mounts, a massive safety hazard. and then had the nerve to quote $300 to replace an air intake hose, an $18 part that comes out with two screws, probably the easiest part on the whole car to get to. if you care about your own safety and wellbeing, as well as that of your wallet, take your vehicle somewhere else.Service: Vehicle Inspection
