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March 2024 by Bobbi Randall
Amazing
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March 2024 by Maria T
Everyone needs a little me time now and then and there is no better place in northern KY area. The atmosphere is so relaxing. The masseuse communicated very clearly before beginning (I have a neck issue I wanted to make them aware of) and throughout the entire massage. She took notice of my body language as well... if I tensed up, she eased up. It was an amazing experience that I recommend to all!
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March 2024 by kathleen cunningham
Great place to relax!
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May 2023 by Kelly sue Rodriquez
They say walk inside but that was untrue. Very rude receptionist
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April 2023 by Michelle R
Rusty is absolutely the bomb. My husband actually signed up for a membership solely based on me raving about her constantly. We've been going to her for years now.The management here is also better than at some of the other Massage Envy's that I've interacted with, so if you had a bad experience elsewhere it might be worth it to try again.
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August 2022 by Spoketheword
BEWARE* Went for a facial it was nice being it was my first time getting one done, great therapist she was very intelligent and professional. Went again on a good day, for a basic massage which was too a good experience. The second massage therapist was also cool as well, and professional. Only issue is I was charged twice for a good amount because Massage Envy is costly which is fine. The manager and her front desk weren't professional at all. Instead of them being honest about the charges they do not acknowledge the charges. When I asked for the District Manager contact, were hung up on. Contacted their district manager told that it's franchised by someone else and they'll be in contact via email. Still no update, no response. Just money sitting in their account that does not belong to them. So beware that this can happen unfortunately. Been past two weeks now no refund. Wow. ??
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May 2022 by Abby White
Had an amazing massage with Alex, one of the only massages I’ve ever been able to feel fully relaxed during. Will definitely come back here!!
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April 2022 by Jeremiah Yocum
Omg, if YOU'RE NOT. a member I DEFINITELY RECOMMEND that you become one .. Using this as a monthly RECHARGE OPTION IS ABSOLUTELY A MUST AND IS PERFECT FOR RESETTING YOURE MIND AND SOUL.. BEEN A MEMBER FOR MONTHS and this is THE BEST MEMBERSHIP I HACE BESIDE THE GYM.. 5 ? ? ⭐ ?
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March 2022 by Lisa H
I had a massage with Rusty at the Newport location. I walked in barely able to move without pain from a muscle spasm. She listened to all of my concerns, found every tender spot & knot that needed worked out & I walked out feeling so much better. Highly recommend!!!!
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February 2022 by Brian Sullivan
Got a couples massage with my lady and loved it! They made us feel comfortable before, during, and after, and of course the massage was fantastic as well!
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January 2022 by Cantrelle
BEWARE* Went for a facial it was nice being it was my first time getting one done, great therapist she was very intelligent and professional. Went again on a good day, for a basic massage which was too a good experience. The second massage therapist was also cool as well, and professional. Only issue is I was charged twice for a good amount because Massage Envy is costly which is fine. The manager and her front desk weren't professional at all. Instead of them being honest about the charges they do not acknowledge the charges. When I asked for the District Manager contact, were hung up on. Contacted their district manager told that it's franchised by someone else and they'll be in contact via email. Still no update, no response. Just money sitting in their account that does not belong to them. So beware that this can happen unfortunately. Been past two weeks now no refund. Wow. ??
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January 2022 by mitch Ellie
Easy to make appointment. Good experience all around. Alex did a great job
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December 2021 by Juliette J.
Honestly, fairly upset i chose to go to a massage envy last minute and go with someone that i hadn't seen Yelp reviews for but i decided I'd give it a shot. But first thing I would like to address, is when they say a 60 minute massage, your first time for $70 turns out they mean a 50 minute massage and "10 minutes to undress" I'm sorry but that's bs? My massage begun at 8:11pm because Audrey was a bit late getting me and then ended at 9:03pm. Upsetting. But secondly, her demeanor was a bit off and i felt fairly uncomfortable. I couldn't relax on the table at all as she applied unimaginably uncomfortable pressure in the slowest manner I've ever witnessed in my life, as I've had probably 20 massages in my time. I kid you not, she moved at the pace of a literal turtle and at times i couldn't even close my eyes. She spent about 10 minutes on each side of my neck which i would've enjoyed if it felt good but i was literally wincing. And she didn't do anything to ease up, so i mentioned something. Anyway, i do not mean for this review to sound rude - i just truly was not satisfied whatsoever with my massage and left with the exact same body pain in my body if not a bit more discomfort. I wont be back to see her or probably anyone at Massage Envy as i feel it is NOT worth the $70 Introductory price (first timers) and definitely not a $120 regular price. Jesus.... $120 like... what?!
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November 2021 by AVS
Good value and variety of massage types.
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August 2021 by Peter von Volborth
Clean, friendly, top grade meats & cheeses, bread...Boars Head meats...wine sold in bottles.
