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February 2024 by Patty Law
Customer service is terrific and knowledgeable bike mechanics! Will follow Alex Chinn anywhere with my bike!
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February 2024 by NICK W.
Reser got my bike in for service the day I called and worked with me to select the tune up options I needed. Last summer before a week long ride they also fit me in to ensure the road-worthyness of my bike. The staff are responsive and helpful.
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February 2024 by Patricia Foreman
I rate Reser Bicycle a 10/10. I had a fitting for a bike I intend to use for long tours. Something was not quite right with my comfort level. Brent figured out exactly the tweaks I needed and tech Andreas got the work done in two days. They were very knowledgeable and friendly and even have a coffee shop in their store!
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February 2024 by Lauren Nimmo
Dropped off my new bike to be installed and was sent an estimate the same day, with an expected turnaround to be 2-3 days. Got a text the very next day that it was ready for pickup! Every staff member I encountered was so friendly and knowledgeable and made sure all my questions were answered. They even helped me ensure the bike rack I installed was safe! Excellent customer service and great overall experience. I’ll definitely be going back for all my future bike needs!
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February 2024 by Pat Beachnau
I had a great experience with Reser this week.I called on a Friday and scheduled an appointment for Tuesday. I dropped the bike off at 10am, received the estimate one hour later, approved the fair and reasonable estimate right away.I then received a text at 4:30 that the bike was ready for pickup. I would highly recommend their service and will continue to use them in the future. Very courteous and knowledgeable staff.Pat
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November 2023 by C Perk
I'm very happy with my experience at Reser. I took my bike in with a problem and indicated I was open to upgrading components as an alternative to repair. They gave me a quote, I asked for a bigger upgrade and they gave me a second quote and one week later I have a much improved bike(it would have been sooner, but some parts had to be ordered). The staff was communicative and available to answer my questions.
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November 2023 by Vinny Ricciardi
Highly recommended. Best services & advice. Hyped to have bought my first bike from them also! Check em out.
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November 2023 by Gary DeVoe
Matt was EXTREMELY helpful pointing us to the rack we needed...he demo'd it, answered all our questions, and reminded us of the current sale - great timing, great experience!!!
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November 2023 by Dale Wolfe
Awesome bike shop, great selection of bikes, great mechanics, and they even have a coffee shop! They rented me a bike bag to simplify flying with my bike to Bentonville. 10/10 would recommend Reser and a trip to Bentonville.
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October 2023 by Ethan Blackburn
Outstanding experience from start to finish with friendly staff. Seamless buying process. Fair price. Will visit again soon.
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September 2023 by Mer Miller
I highly recommend this shop! I initially visited Reser after a bike accident. They quickly straightened my bike out, and I scheduled a tune-up for the next week. I got my beloved bike back yesterday, and it rides like it's brand new!! It also looks amazing! I am SO happy with their work and will never take my bike anywhere else. Also, everyone there very nice! Thanks, Reser team!!
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September 2023 by Kristin Anderson
Amazing experience! I had a flat tire the morning I was to start the OTET and they fixed it immediately! They even aired up my other tire for no charge! So kind and affordable. We stopped here again after we finished to buy more shirts and coffee. Great staff. Great service. Great price and still the feel of a friendly neighborhood bike shop. 10/10 recommend! It’s a pretty sick spot with good coffee too
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September 2023 by fernando Tollens
Andreas and Andy the recommendations that you made to my bike really made the bike worth was I paid for it. I considered this bike a beautiful bike, but I was for long time disappointed with its riding performance. The change in handlebars and tires made it one of my favorite. I honestly feel 50% improvement. You guys are my go to guys. Thank you, great work.
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September 2023 by Blake Lawhorn
My experience at Reser could not have been better! Matts knowledge was extremely helpful. They had the exact bike I wanted and it was assembled and set up perfectly. Bike was trail ready when I picked up, I had to make zero adjustments. This thing is on rails and I couldn't be happier!
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August 2023 by William Doering
Recently bought a Specialized Allez from Reser. I was helped by Michael and took the time with me to get everything situated from sizing, putting on old pedals, and getting familiar with a new bike. Took it out for my first ride today and the shifters were a bit loose. I stopped by the shop on my ride and they fixed the shifters in under 5 minutes and I was on my way. Wonderful shop, wonderful service. Will be a lifetime customer.
