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August 2022 by patricia knight
I brought in an elderly friend to change cellular service. We were treated with disdain and sneered at. I told her if this is the face of Consumer Cellular the service is probably inferior. The customer agent was vile. We went to ATT where we were treated with dignity and respect.
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April 2022 by Amy S.
This is a nice big Target with aisles that are plenty wide. The shelves were pretty well stocked in all the departments we visited. There was one section of clearance clothing that was trashed- clothes all thrown together, falling off the racks, etc. The women's restroom also needed a good cleaning- trash on the floors, dirty surfaces. But overall, not a bad Target.
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November 2021 by Patricia S.
OMG!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! First you need an app to get their "CICRLE" promos. Tried just entering my phone # as instructed by Target associate (landline not cell). doesn't work. Now they have moved their flyer to the internet. I cannot afford internet access like approx. 80 million American families. Need to make a trip to my local library. So there they are showing their true colors in regards to what type of customer they prefer. Definitely not low income households. I do not go into a store planning on a "scavenger hunt" to search out sales/promotions. Also I know every business is short staffed. However I think it would be more customer friendly if they tried to stock at night. Store is mess and you keep having to reroute down aisles as many are blocked by pallets of product waiting to be shelved. This store is getting messier every day with multiple products on the floor and clothes and shoe sections are a disaster. Especially shoes always open boxes and shoes laying on the floor. Looks like no one is monitoring anything.
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October 2021 by Keith L.
This Target is poorly managed especially in the self check out lanes. Check out lane monitor/cashier doesn't pay attention to anything and helped another self check out person bag their items while entitled old couple cuts the lines ahead of waiting customers. Do your job and monitor this lane not bag customer items. You're not a bagger, you're there to keep the lane moving. This cashier needs to be stocking shelves instead. I will NEVER use the self check out lane in this store if I ever return to it at all.
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July 2021 by Michelle B.
This is my regular Target that is closest to my house. I come here most frequently for clothes for myself and my fiancé, household items, and health and beauty. We also recently completed our wedding registry at this location. This store is always very busy! The staff at this location have always been friendly and helpful. For the most part the clothing section of the store stays pretty organized, but sometimes it can get a bit messy when it is particularly busy. I am thrilled that their fitting rooms are open again. All in all there is nothing out of the ordinary about this Target compared to other locations, but it's a good store.
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June 2021 by Dianna B.
New Port Target is much like every other Target I've been in. It's large, it has a wonderful selection of things, but it's grocery isn't very large at all. Each time I've been, the store has been well stocked and the associates have been friendly.
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October 2020 by Janette T.
In the electronics department - where I was shopping - I was puzzling over my purchase. Johnny proved extremely helpful in making a decision on which purchase I should make. Target provided a wide range of choices, and it too some analyzing to reach the decision appropriate for me.
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May 2020 by Magda C.
The Newport Target received some lovely upgrades after the renovation. The beauty section looks like from an elegant department store, love it. They also have many spacious fitting rooms in the clothing section. Target staff have been working graciously throughout the Covid-19 pandemic. I ordered some things online and they came super fast. I also used the pick up in store option, the curbside area was marked with signs allowing for physical distancing and the staff wore masks and gloves. I felt safe. I like this Target a lot. They have a Starbucks inside and plenty of parking.
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April 2020 by Toy M.
Spent almost an hour on picking up an order I placed online. The store didn't have the item ready, i asked if an employee could just go get the item and Process it and they act like they couldn't do that. I ended up paying for the item in store (after being charged online) just to walk outside and see that the order did process. I was informed it was cancelled when I left the first time, came back in to hear an employee say that he didn't cancel it. Instead of refunding me in the store the incompetent employee Mary H. proceeded to cancel it online. I waited for an email that it was cancelled and never received one. I then had to call customer service to have the online order cancelled. In total I spent over an hour and a half on ONE prepaid item, in the middle of this covid-19 epidemic. I'm 9 months pregnant and didn't intent to be out long at all! The service here was beyond lacking!
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November 2019 by Janet H.
If I could give 0 stars I would ... The employees I encountered were very helpful and friendly however the Manager was completley rude it was Thanksgiving night they were supposed to have laptops for $99 however they did not and all laptops where stacked on top of one another everyone was having to grab one and scan to find the price ... So finally I grabbed one for 89.99 with alot less memory as I'm checking out a woman has ome thats on sale for 199.99 and is saying how they were all stacked together and she couldn't find the 99$ one which literally she was back there looking for and heard them say they was sold out just like me and 20 other people looking for them well the manager gives her the 199 one for 99$ so I said I would like the same I went through the exact experience she did and not only did the manager get very rude with me she refused to give me the same price match her words exactly was "your not getting it" when I called corporate they did NOTHING to fix the issue .... Just a cheap cookie cutter apology ... I am returning the $500 plus some gifts I have bought in the past couple weeks . They are incredibly rude and care nothing about their customers !!! #NoLongerATargetCustomer
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September 2019 by Kathy V.
Busy and messy. We were stuck in the area for several hours while we waited for our car to be repaired. So time-killing was left to a meal somewhere and some browsing and window shopping at whatever stores were within walking distance. Cue the Target zone. As the saying goes, you don't go in to Target for what you need, you go to Target and Target tells you what you need. Because we didn't actually need anything, but definitely left with some things. The stores was more than a bit of a mess. A bit of a shambles, really. It was a busy day, and lines were very long. But the merchandise and the aisles seemed more than a little askew and ramshackle. Maybe they were in a transition weekend between back to school and holiday seasonal stuff. But it all just felt messy and out of place. We obviously still found things we were interested in, but probably more out of time and boredom rather than the usual siren song of Shopping At Target. It seemed overall that they needed more employees on the floor or at the registers. But still...a Target is a Target and it fulfilled a need for us.
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July 2019 by Cagasmom P.
This is one of the worst Target stores I've been too. The Dollar spot is pathetic. It always needs to be restocked. I went today to look for a $10 bluetooth speaker that was in the Dollar Spot... yes I know right??? a $10 speaker in the Dollar Section?!?!?!?! I found the empty shelf spot that was for the speaker, and I found the code. I went to the customer service counter where the teenager workers were having a conversation. I was literally the only customer at the service desk for like twenty minutes. The pregnant teenage worker who was putting way more energy into their conversation with the other teenage clerk then into her job, did look it up and told me they had the item in the back, but it was in a box and someone would have to look for it. When I told her that someone at every other Target store I've been to will spend time searching for items for me, even when they are in the back, she responded, "Well someone would have to go look for it." I said I know that's what every other Target has done for me. Literally I've waited for half an hour while an employee at the Target store in Florence, Kentucky unpacked boxes and found what I needed, and while employees at both the Fairfield, Ohio and Colerain, Ohio stores looked through boxes that were already out on the floor. She then called for a male employee to walk into the back to look for the item for me. He was gone for all of five minutes. When he returned he said there's just too many boxes to look through. ARE YOU KIDDING ME????? THAT'S YOUR JOB. I then told them that they need to restock their shelves because it's back to school time, when teachers are looking for items in their dollar section. It was seriously pathetic.
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June 2019 by Tyler M.
I blacked out and $75 was gone. What happened?! I came in with A LIST, a list that should have only set me back $25. Damn you Target, you win again. This is a standard target in that you'll always spend a minimum of $50 more than you intended to. The store has always generally been clean and staff friendly and helpful. There's also plenty of parking as well. I do think that the location sometimes is a bit hit-or-miss in terms of necessary staffing. The lines can get a bit long, but thankfully the self-checkout lane goes pretty quickly. The waits at the service counter can get a little long too and depending on the person in front of you can take a bit. The selection at this target tends to be really good. I also like that on the Target website it will tell you what aisle the item you're looking at is in- SUPER helpful!
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April 2019 by Stella P.
This Target is your typical Target which means it's pretty perfect. I can find anything I want here and I love they pay their employees a living wage. Oh and this Target also has a Pizza Hut express.
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February 2019 by Tim M.
This Saturday morning I was driving my dad around for some errands. He needed a half gallon of one percent milk and some house slippers. Upon entering l asked at the customer service counter to confirm where the slippers should be so my dad wouldn't have to walk more than necessary. Back in the men's section we saw shoes on the back wall but no slippers. I asked a nearby floor manager who directed us to a floor display with a shelf of what remained of the slippers sold at Christmas time. I will look this item up online and check other stores as there were only a few larger size pairs left. This was disappointing. So we walked to the groceries & the dairy coolers. They were low on half gallons of milk with no one percent. They did have the Good Karma brand which is nut free. My dad can't consume food made with nuts. He had been wanting to try a non-dairy brand and it was on sale for $2.39. On the way to the checkout lanes he picked up a new flavor of Oreo's. The line moved fast & we were soon out the door. The employees I interacted with were friendly and helpful. We left feeling pretty good with the exception of finding the slippers. Until next time be kind to each other. #yelpcincy #target
