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November 2023 by james raleigh
Brought my son in for a physical at 6:30 get close to 7:30. Said they aren't taking any more patients because they're currently with their last patient and wouldn't do a 5-minute physical even though there was nobody waiting in the waiting room
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August 2023 by Joshua Neace
After getting an EOB saying that it was completely covered, they tried to double bill me. Would give -100 stars if I could. Avoid this place at all costs.
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July 2023 by Brittany Sergent
Worst place I’ve ever been for a quick checkup to see if I had strep or covid. Called in, said to go online and register for an appointment and they would be able to see me if I came in early. Did that, got there and after sitting an hour and a half, they let everyone go before me and did not even speak to me the whole time. I was invisible. I Asked how much longer it would be, super unfriendly and unapproachable Guy told me it was all fine and dandy that I got there early (like he said on the phone), then said yea I won’t see you until 2:40. Nobody was actually in front of me, he was just being petty. WORST PLACE ever. Please don’t go to Kroger little clinic in Newport Pavilion, complete waste of time -5star review from me. That guy had no customers services and reeked of sweat and cigarettes.
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July 2023 by Avery Horton
The desk attendant is nice, helpful, and a joy to talk to, so I want to highlight that this review is solely about the medical professional that misdiagnosed me this morning. Everything I said was ignored regarding my symptoms. I have a bacterial tonsil infection that requires antibiotics and I get these several times a year so yes, I know what it I’m dealing with but I can’t just get the meds myself. She said “have you had any sinus inflammation?” No. My sinuses are perfectly fine. She says “well other people are also having issues with their throat hurting because of allergies and the drainage” I said I don’t have seasonal allergies. She brushed me off by saying “you will if you live here long enough” with zero thought on the words coming out of my mouth. So I eventually straight up told her I do not believe my persistently inflamed, puffy, gross tonsils were caused by sinus problems because, well, I did NOT have any sinus problems. I was ignored and sent away with zero help with what I was dealing with. A waste of time taken out of my work day… just appalling to see a professional make up fake symptoms on the fly to make my sickness seem insignificant.
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July 2023 by Krista P.
Worst Little Clinic experience of my life. I arrived 7 minutes late due to traffic (grace period is 10 minutes). When I arrived there was no one at the desk and the screen was turned off to check in myself. The staff come out 6 minutes later and accuse me of lying that I was there the time I was. They said they canceled my appt and I will need to reschedule. I question this because I was under the 10 minute window. The NP then comes out to say that I was not there when I said I was and now she will miss out on time with her family because of me. I was enraged. Never in my life have I experienced such disrespect by health care professionals. I told them I would leave (I wouldn’t want these people to treat my animals, let alone me) I then scheduled a 7pm appt at the Bellevue clinic and they were fabulous. This Newport clinic needs serious revamp and training.
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June 2023 by Kelly Holcomb
Husband went and was told his sore throat was “non-infectious”. He got worse over night, went to the NP at his own doctors office and was told “likely strep (culture pending), consider yourself infectious”.For those not in healthcare, untreated strep infection can potentially cause permanent damage to your heart.?
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June 2023 by jasper H
Showed up to my 6 o'clock appointment, only to be told no one was there. Sure hope I don't get charged the 20 no show fee for a no show nurse. ?
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June 2023 by JwinYee Peng
Made an appointment at 9 am Saturday, the pharmacy hour says it opens at 8:30 but actually it still doesn’t open after 9. There is no show police at the front desk, does it mean they will give us dollars back? Uhh
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April 2023 by TOM ROGG
Went in at 6.30pm they where closed on Thursday night Go to one in Bellevue and this lady said they didn't have no nurse there . Then why are you there ? Lol ? making that easy money playing on the phone take them to the bank just cause nurse calls in your bills stilled need to be pay.
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April 2023 by Deborah Monahan
This is the worst experience I have had for a clinic! The prescription was not submitted through the system while I was there as the nurse practitioner stated. As I found out only after going to the pharmacy, and was told to come back the following day to pick up the prescription. Next day -- STILL NO PRESCRIPTION CROSSED OVER. I called and spoke to Scott in the Little Clinic -- he advised he is to busy with people standing in line to help me. WORST SERVICE EVER!
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April 2023 by Donna H.
What does urgent care mean? I stopped by Kroger's in Newport after experiencing some symptoms of a UTI. No one was in the waiting area, I go up to the desk and I was told that they could not see me or fit me in and the next appointment that was available was 5Pm, this was 2 pm in the after noon. The Nurse refused to see me and I was directed to go to another Clinic . Which I did and did not need an appointment. I am confused ? The Little Clinic needs to change their title from urgent care to something else. Its deceiving thinking its an urgent care! I was totally disappointed as I did not feel well and had to run around finding a place to park, going in and being told I could not be seen.
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January 2023 by Offical Chloe
Don’t waste ur time coming here if u don’t have a id or passport they won’t accept birth certificates just for identification
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December 2022 by Cody Knarr
Made an appointment then arrived and they said they do not accept my insurance. If you have WellCare do not go here.
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November 2022 by Carl Cain
I like going over there it's close to where I live I walk over there as much as I can it's so hard for me but I can get there the only problem I'm having that there's no prices sometimes on their products and it's sometimes wrong price when I get to the checkout the price is different than what it was on the price
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October 2022 by Princess H
Appointment made a week ago STILL sitting in waiting room AS I WRITE THIS for over an hour. Patient after patient that did NOT have appointment went ahead of us. Front desk receptionist said not enough staff.