-
February 2024 by K Coman
We had a time here. It’s plenty to do here and the staff were nice. I did not appreciate the fact that the host at the front did not inform us of the Sunday deal which include 4- 1 hour play cards, food and some other things for about 70 bucks and I spent 80 on 2 cards with a couple hundred points on each and each game was several points to play. We also bought food. We spoke to the manager and he was very helpful. He at-least got us play cards and chicken wings. Also the play hourly play cards only work on select games. One other small but big thing was the drink miscommunication, I saw a cute bowling pin cup and the waitress said I can fill it with soda, slushy etc. she failed to mention that it was extra so I spent over 15 bucks on maybe 12oz of slushy. These are thing I feel that people should know when visiting. I would go back again with a plan.
-
February 2024 by G. Franklin
We had a group of 5. Friday night. Long waits at the bar. One of your bartenders needs much more training. An old fashioned and manhattan should be easy drinks. They weren't. The other bar was fine but slow.The bowling alley employees couldnt/didn't fix our lane when it wouldn't reset, so we lost 15 minutes waiting on nothing. We ate elsewhere.
-
February 2024 by Jasmine Woody
They closed 2 hours early did not tell us when we were buying our tickets and put a food order in. We did not find out about the early closing time until I went to order another drink, and he said oh we are closing at 730pm. Very unprofessional, not the best place. There are other places better to spend your money.
-
February 2024 by Dianna Marlow
The food was great! The staff (bartender) was very friendly and kind to us. The games all worked perfect no issues. Highly recommended!
-
January 2024 by Cam
Has a decent little bowling alley area and great bar areas.Food is halfway decent despite being a little expensive.Arcade area is ok but needs to be updated in some areas.
-
January 2024 by Kimber Fisher
One star is too much for this place. I called to ask about the special and was told 15 dollars unlimited play up to 3 kids. When I arrived the young lady knew nothing about it. She did someone to help who basically said I could not have spoke to someone because he was the only one there. I showed him the call that occurred about 818am with no response! He did try to help me buy a plan for 60 but you don’t get any tickets and some games are excluded! The man this morning said you do get tickets. Who do I believe!!! The man present when we arrived said I have to create a local flavor account which is not true based on the website, so after much disappointment we left!! Know your business!!! Give the customer correct info!! Didnt care they lost a customer! Don’t go there. Not in it for the fun
-
December 2023 by Ryan PZ
Not only was this the most expensive arcade we have ever been 2 but we did the 4 time cards and it gave us no tickets the whole time and we have 2 younger kids so whenbthe game time was up they swipe and it would say to wait, sometimes it would get down to 1 sec so they would swipe and then it would say 2 more seconds, chuck cheese is a 100 times better then this place.After owner comment.Dude we have been there on point cards and we end up paying over $100 in points you system is a joke, this is an arcade that u never have staffed well because nobody wants to pay an arm and a leg to play games. Half ur games don't even win tickets so u being worried about jackpots is dumb and the ones that do have never gotten up so many tickets we could walk out of there with anything more then any other place. We will never come back so you can keep your same greedy style of making money.
-
November 2023 by Morgan Patterson
Took my son for some fun on his birthday! Suzy the AMAZING and sweet bartender wished him a happy birthday and filled their Halloween mug full of a strawberry slushy, after telling her we were celebrating his special day. Games are very reasonably priced, more bang for your buck. Along with the prizes you can pick from the ticket redemption room. Definitely coming back next time we visit <3
-
November 2023 by Mike
Great place, so much fun! Stopped by on a trip from NYC on our way back to the airport. The bartender Suzy was awesome. Not only was she fun and friendly but she even watched our luggage for us which made things so much easier. Thanks Suzy and Velocity for a great time for everyone. What a cool place!
-
November 2023 by Courtney Adkins
Went to velocity esports in Newport two weekends ago and had a wonderful time! The bartender named Suzy was absolutely amazing from the minute we walked in we were greeted with warm friendly smile and bubbly personality. Will definitely be back In a couple weeks to bowl and bring the rest of our family.
-
November 2023 by Marcedes Rodgers
First time here and Suzie is absolutely amazing! Her smile is beautiful and her positive energy will keep me coming back! You all definitely hit the jackpot when you hired her
-
November 2023 by Katie Moore
Had my son’s birthday party here & Suzie was the best! Made sure everything went smoothly & no one had to wait on a drink & food came out fast & hot! Will be returning.
-
November 2023 by Renee West
I messed up and booked a party at the wrong location. The staff went above and beyond to make sure that my son still had his birthday party!! Everybody was great and wonderful. We will definitely be coming back to you!!!
-
October 2023 by Aaron S
Bright side, they have a ton of games.They had claw machines outside the building, but one play was $4!Ive been to several arcades in my area but never have I seen prices that inflated. 2 stars because it's not the workers fault, and everyone was friendly, but it's a bit too high for me.
-
September 2023 by Nenayy Baker
All night I only saw 4 people working including the guy bussing tables. The manager is rolling his eyes at customers and not helping his coworkers, just reading numbers. Even a coworker told him to shut up and do his job. Posting a picture so you know who I’m talking about. The coworkers were amazing but they will leave if the manager stays. The customer in the photo was being awful to the staff and his family, but the manager was like this all night. This review was for Sunday Sept 3rd. Busiest night of the year and your management did not have a care in the world. And y’all ran out of food. Drinks took over 30 minutes to get.
