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April 2024 by Deb P
I came in from out of state to help my brother out after having surgery. After several visits of constantly being out of stock on various prescription and over-the-counters, and standing in long lines listening to other customers having the same issues with this pharmacy, and watching the elderly stand in long lines and being told prescriptions were not available after they had been texted and told they were... Needless to say all prescriptions are now being transferred to another pharmacy and this pharmacy will no longer be used by my brother. I hope that this review will help Walgreens to realize they need to make changes. They may not care if they lose a customer but hopefully someone in management will care enough to look into this matter.
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March 2024 by Rachel Dirkes
All I did was call the pharmacy with a question and was met with nothing but poor attitude.
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March 2024 by Russ Eckert
First, I think the pharmacy staff are wonderful people who try very hard. I think they are understaffed, overworked, and criminally under-supported. They are often out of medications and they don't have time to track down issues, let alone check inventory at another store. All follow up is pushed back onto their customers. I'd pick another pharmacy.
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March 2024 by Vicki Bedinghaus
My husband was called via automated recording 3 times to say his prescription was ready even a live gentleman called to say his prescription was ready. After waiting 10min was told they didn’t have it and isn’t on an automatic refill. Which it is!!! The lady was super rude and suggested he listen to the recording better!!! She highly recommends listening to the recording!!!
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March 2024 by Keith Piercy
The pharmacist was very helpful I know it must be a tough job. All the people in line looked mad. That must be a tough job. I'm looking at it everyone and smiling
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February 2024 by Marissa Casebolt
5 cars in line should not take an hour to pick up a prescription.
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February 2024 by ICE CREAM NICKY
I’m standing at the counter - there are 4 people behind the counter . Nobody said hello. About 5 minutes passed, and it seemed like they could care less about helping me - takes a lot for me to leave a negative review - the entire culture here seems to need a change. I hope this feedback helps
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February 2024 by Kim A
I work for an endocrinology office and have been working with this pharmacy to find the lowest cost insulin on a patient's insurance. This pharmacy has went above and beyond with helping our office over the last week. This is a very busy pharmacy and they are always pleasant on the phone, so I don’t mind if there is a wait when there is one.I also live down the street from this pharmacy and shop at this store, so I often see the pharmacists working long hours. I hope that someone in corporate sees this and acknowledges the work this team does and the efforts they take to go above and beyond to take care of patients.
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January 2024 by Abigail O'Brien
The lady working the pharmacy was VERY rude and unprofessional. She rolled her eyes and had an attitude towards me and other customers, and refused to help me even after I tried to explain I had been waiting 20 hours for my prescription. This place is pathetic
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December 2022 by Megan Price
Currently have a newborn baby and I used curbside pickup for the convenience of not needing to go into the store during flu season. I was missing several items and didn’t notice until I returned home. I contacted the store and was placed on hold or transferred multiple times I’ve the course of a half hour. Eventually I speak with a a manager who said I have to come into the store to get my refund on the missing items which by the way is 20 minutes from my house. The whole point of curbside pickup is to not go into the store. Will never return to the Newport location.
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November 2022 by Joe Mac
Terrible. I don't know if it's just this location or if Walgreens as a company is simply going down the tubes. The pharmacy has been understaffed for months (pro tip - pay your employees and you might be able to hire someone) and they now claim that certain common prescriptions that I need are "no longer available from our wholesaler" - or at least that's the current excuse. 5-minute call to a nearby CVS confirmed both "unobtainable" prescriptions were in-stock and with no difficulty obtaining them. Guess where all of the current and future prescriptions for my family are now being transferred?
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November 2022 by howard froelicher
The store was clean and pulled, staff was there to help find children's Tylenol. The pharmacy was very busy due to the volume of people it serves.
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October 2022 by Marie Baumgartner
This is the worst Walgreens pharmacy I’ve EVER dealt with. My doctor sent a refill in, took them three days to fill it when I was completely out. Called them four times. Had my dad called and they were able to give me five pills to last until the rest came in. I got a notification that the rest were ready. I had my boyfriend go get it. THEY LOST MY MEDICINE!!! I have one pill out of the five left and they don’t know when they’ll get more. The pharmacist I talked too was SO rude. After I get this prescription I’m switching pharmacies. I’m so OVER this.
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October 2022 by Charlene M.
I tried to get a passport photo taken, waited for 15 minutes and left. The woman who was working in the photo area left while I was standing there and never came back. One of the cashiers called twice and requested someone to come and help me. She even saw me standing there and left anyway. Rude as heck and totally unprofessional!
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August 2022 by Tara Tucker
So I do tend to order quite often from Walgreens. Today I got home and my order was on the porch and my soap powder was busted I had soap powder all down my porch all down my steps it was just a nasty mess. I called Walgreens they agreed to resend a couple of the items but unfortunately they did say that the soap powder that I had ordered was not available at that price right now and they would have to send me out a check for that amount. Now I'm not happy about receiving a check but at least I'm getting my money back so I am happy about that.
