February 2024 by Keith Piercy
The pharmacist was very helpful I know it must be a tough job. All the people in line looked mad. That must be a tough job. I'm looking at it everyone and smiling
February 2024 by Marissa Casebolt
5 cars in line should not take an hour to pick up a prescription.
January 2024 by ICE CREAM NICKY
I’m standing at the counter - there are 4 people behind the counter . Nobody said hello. About 5 minutes passed, and it seemed like they could care less about helping me - takes a lot for me to leave a negative review - the entire culture here seems to need a change. I hope this feedback helps
January 2024 by Kim A
I work for an endocrinology office and have been working with this pharmacy to find the lowest cost insulin on a patient's insurance. This pharmacy has went above and beyond with helping our office over the last week. This is a very busy pharmacy and they are always pleasant on the phone, so I don’t mind if there is a wait when there is one.I also live down the street from this pharmacy and shop at this store, so I often see the pharmacists working long hours. I hope that someone in corporate sees this and acknowledges the work this team does and the efforts they take to go above and beyond to take care of patients.
January 2024 by Abigail O'Brien
The lady working the pharmacy was VERY rude and unprofessional. She rolled her eyes and had an attitude towards me and other customers, and refused to help me even after I tried to explain I had been waiting 20 hours for my prescription. This place is pathetic
December 2023 by Kris Martin
The wait time here is ridiculous. What's the point in scheduling a vaccination if they are just going to make you wait for 45mins after your scheduled time? The customer service wasn't great either.
November 2023 by Will Soto
I like this store for its proximity and that its 24 hours.They are grosslyunderstaffed, which certainly impacts customer service.The aisles are surprisingly orderly, but you might want to price check before you buy something that is mis-marked.They offer FedEx drop offs. Until recently, they had a Kroger Express ,which was closed down. It was overpriced.This store also has a high shrink problem due to high theft.
November 2023 by Chaminda Nawarathna
My recent visit to Walgreens for passport photo services left me thoroughly disappointed.Customer Service: ⭐☆☆☆☆The staff member assisting me was far from friendly. I felt unwelcome from the moment I entered the store. Their lack of courtesy and unhelpful demeanor significantly detracted from the overall experience.Photo Quality: ⭐☆☆☆☆The quality of the passport photo was shockingly subpar. It did not come anywhere close to meeting the standard requirements. The lighting was poor, resulting in shadows and uneven exposure. The composition was haphazard, and it seemed as though minimal effort was put into ensuring the photo met even the basic guidelines. Also, the person who took my picture did not even bother to show it to me before printing. I realized the poor quality even after paying for the photo because they did not show it to me before.Overall Impression: ⭐☆☆☆☆Regrettably, my experience with Walgreens for passport photo services was unsatisfactory. The unfriendly staff and the appalling quality of the passport photo left me questioning the professionalism and competence of this establishment. I would strongly advise against using their services for passport photos, as my experience was far from the standard expected for such a crucial document
November 2023 by r c
Terrible service. Pharmacy is the worst. They can send me a text,call and email when my script is ready (3days after they received it) but they can't send me a text when they send scripts to their central filling. Unbelievable. Then the employees act like they are extremely bothered when you try to pick up your scripts. It's time me for patrons to switch to CVS, Kroger or another pharmacy. Until you start making it hurt them on the bottom line and they feel the pain of losing customers maybe they will at least pretend they want our business. I say boycott Walgreens. Lots of other places with better service to fill scrips.
November 2023 by Shadae' Howard
The employees at this location always seem annoyed every time I come here. Also I think it’s crazy to require an appointment for a flu shot. Either you want people to get it or you don’t. Make it simple. Not to mention the pharmacy was SUPER empty. CVS is better.
November 2023 by Kelly Barnard
I am here, for the second time today, to pick up my prescription and the line is wrapped around the building. The first time I came, the prescription wasn't ready yet.... 5 hours after it was called in. It has been like this for a while now. This is no longer "convenient".
October 2023 by Kimberly Stalder
I had a surgical procedure done this morning and my doctor called in an antibiotic for me to begin taking today ASAP as the 2 doses a day have to be taken 12 hours apart. I can see on my MyChart account that the prescription information was sent to the pharmacy here in Newport. I hadn't heard anything from Walgreens and I waited until 4pm to go and pick it up assuming that it was ready and they didn't have my updated phone number. There were about 8 people ahead of me in line and when it was my turn 20 minutes later, the tech at the counter informed me that they were still working through all the prescription orders from the day and that it would still be several hours. I was there in the store and he wouldn't take the time to go count out the necessary 14 pills. I updated my number and was told to download the app. It is now 6:30pm and I still haven't gotten a call or text that my Rx is ready. Thanks to the incompetence at this location, I will effectively miss one of my two prescribed doses of the day.Update: It is now after closing the next day and still no prescription filled yet. This is absolutely unacceptable. Do not get your medications filled here if you need them in a timely manner. I called this afternoon the check on the status of my prescription and it is received but they are having a "mess of a time" filling everyone's orders. They couldn't offer me a window of time of when to expect my prescription.
September 2023 by Lisa
AVOID THIS LOCATION IF YOU CAN! I had prescriptions submitted electronically to this location on Monday morning. As of 1pm on Wednesday, they still are not filled. I have called the pharmacy three times, each time on I am on hold for over 30 minutes, and the most recent time I was told that my prescriptions had been "printed out" and are "sitting in a pile of 300 other prescriptions so they don't have any estimate of when they'll be ready." Again, I have already been waiting 2 and a half days for these. Just unreal in my opinion. This is far from the first issue I have had with this pharmacy too. They have several times dispensed an incorrect amount of medication to me i.e. getting 10 capsules when my prescribed amount was 60. Not really sure how that happens continually. I called a different Walgreens today to get my prescriptions transferred from this location and the new Walgreens location was able to fill them in 20 minutes. They did in 20 minutes what this place couldn't do in almost 3 days.
September 2023 by william englemon
I’ve been trying to get a life saving medication filled for 2 days at this point and have gotten the run around from this pharmacy. My doctors have called twice to tell them to release it and I’ve even been told by one of there staff my script would be ready for pick up only to go back and find out it wouldn’t. Brooke is the only one in there who seems to even want to help but the rest are rude and shouldn’t be in a servant role. I’m going to the BBB on this one due to the negligence of that staff and possibly causing me damage.
August 2023 by Brittanie Evans
Tried to get my script filled at 10am after going to the hospital night before. Told me they were behind would be a couple hours. It’s been over 7hrs. I haven’t ate in 3 days sick as a dog and I can’t eat without my meds so I haven’t eaten all day plus the 3 days I was sick I couldn’t keep anything down. Very crowded, need to get it under control. You can’t play with people meds. Seriously !