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“Amazing experience from start to finish. My engagement ring is a 1920's antique, and I knew it was going to be tricky finding a matching wedding band. We took it into Philip Bortz and they were so helpful and accommodating, and really listened to all of my concerns and what I wanted in a band. We were offered multiple options, but ended up making a mold of the pattern on my engagement ring so it matches perfectly, and Matt took excellent care to be sure the design complimented my engagement ring without over-shadowing it. He also made sure it was ready in time for our over-seas wedding! I could not be happier with the band, and the quality and personal touch beyond justified the cost (which was very reasonable). We will recommend Philip Bortz to anyone who has unique jewelry needs, or just wants great customer service.”
11AM - 8PM
7875 Montgomery Rd Suite # 52, Cincinnati
Watches
“While I was shopping for my new timepiece, I was helped by Dino. He was courteous and personable during the entire interaction and I would recommend his services and knowledge to anyone that is looking for a quality timepiece. I also had a pleasant conversation with Claudia, the showroom manager. All in all, a top notch experience that turned me into a customer that will definitely return.”
“Sophia gave me exquisite service! I took my significant others chain in to be repaired, and she walked me through it all. It was very easy and the repair was finished way sooner than I anticipated”
“Great experience with Renee on Saturday! She was so helpful in choosing my beautiful Diamond necklace. Very experienced and has a funny sense of humor, we laughed a lot! Our 1st time shopping at Genesis and it will be the 1st place we check should we be in the market for any future jewelry purchases.”
“I bought a bag from them online. The owner was very nice and easy to communicate with. She was transparent about the condition of the bag, answered to my requests and the delivery was super fast. I won't hesitate to recommend this store to anyone. I don't usually write reviews but I was happy with my purchase! Thanks Michelle!”
“My fiancé and I had a great time picking out wedding bands at Scott Reising Jewelers. We received customer service and a level of attention from Pamela and her brother Scott that was much better than we found at some other local shops that we visited. They had a large stock of bands (and lots of other jewelry) available for us both to try on. Pamela was conscious of our modest budget and did not try to pressure us to consider anything we weren’t comfortable with. Also - this place is much more affordable than you think it will be!! We were very pleased with the beautiful bands we chose and their final price tag.”
“Wonderful experience - Steve took great care of me at a very fair price. I needed a ring resized, some watch links removed, and another watch repaired. The work was done early and I was beyond happy with the final product. I will be using mt Washington jewelers exclusively for any and all jewelery needs I have moving forward.”
“Excellent service! I had a 43 year old ring with a broken band fixed. It only took 1 day! Super fast turn around time! It was just a small simple ring but very important to me. The prices were great and affordable! Very helpful and friendly staff. I will most definitely be a forever customer!”
9AM - 5:15PM
601 Main St, Cincinnati
Watches
“Richter & Phillips Jewelers is by far the best experience l've had within the jewelry industry. Blake Stelzer and his team are extremely knowledgeable, professional and their communication is exceptional. The store is pristine with an enormous selection to choose from. Being an authorized Rolex dealer, this is the only trusted jeweler my family and clients will purchase Rolex watches from.”
“Thank you Schulz & Son for your awesome staff, Dana & Molly. They are truly the reason I keep coming back. They are friendly, professional, helpful and always smiling. I very much appreciate them. Thank you Matt for the beautiful job you did fixing the emeralds in my ring. It turned out better than I ever thought it could. Once again thank you.Freda M. Younger”
“I have been a customer for nearly 30 years. Dave and his staff are excellent watchmakers and jewelers. They are the only place I trust to work on newer and antique watches. I am always treated fairly and promptly. Additionally they have resized several rings and the quality of the work is unparalleled. So glad we have them in Cincinnati.”
“Bought a Tudor from John Paolucci and I could not have asked for a better experience. He's knowledgeable about every brand, and adds a no-pressure sales experience that allows you to make a confident decision. Anyways, ask for John. You won't regret it!”
“We spent weeks looking for a replacement band for a Timex, finally came here and it was fixed under ten minutes and only $17, he was a very helpful and respectful.”
“Excellent display. Robin was very knowledgeable and taught me about the different high class watch brands. Definitely will be where I make my big purchase. The whole staff is friendly & extra clean store display.”
“Spoke with Kenwood store representative and she was so helpful. She patiently tried to resolve my on-line order issue then invited me to come in to look at different options in-store.”
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“Went in for a simple watch pin fix and found the best jeweler I've ever met. Jay was professional and fun to do business with. What was a simple errand turned into an amazing experience. I love this place and was so pleased I walked out with a fixed watch and a new one. Jay you have earned a customer for life can't wait to buy the wife something shiny!”