Advance Auto Parts is a store that offers a wide selection of auto parts and supplies, with most items available in stock or arriving within a few days. Customers generally find fair prices and friendly service. The staff are helpful in tracking down orders and handling refunds, making the shopping experience easier and more convenient. One standout employee, a store manager, received high praise for her professionalism, knowledge, and friendly attitude, which greatly enhanced the customer experience. However, some reviews mention a negative encounter with a staff member named Brad, who was disrespectful and seemed depressed, making customers feel uncomfortable. Fortunately, Brad is no longer at the store, and now the staff are described as nice and helpful. Overall, the store has improved, with friendly employees and good service, making it a reliable place for auto parts needs.
Went into this store in search of a specific product that I was unable to locate at several other stores. Not only did they have what I was looking for but we're happy to assist. The lady employee was just so excited to be of assistance. I'll be back! Thanks advanced
February 2024
Fair prices, friendly service. What they don't have in stock, they can usually get within two or three days
December 2023
This is going to be a good place to work I can already tell . I'm excited
