“a review per request from the apartment:
I moved from Ohio this June and have been residing in a 2B/2b apartment here.
Positives
-The size is good, and the 5G network (I’m using Spectrum) is available, which is a plus.
The apartment is cheap, clean, and safe, with great amenities like a pool, gym, basketball court, outdoor fireplace, and tennis/pickleball court.
- The coffee machine at the office looks new and offers free American, espresso, and white mocha, both hot and cold. The good tastes. They have an ice machine, pet cleaning station, AMAZON delivery box, and a PC for free use.
- The outside walls were recently painted, which has improved the overall look of the place.
- The maintenance staff are extremely friendly and efficient, always doing their work well when asked.
- The front office staff are also great—they don’t bother you when you go in for free coffee or wine, but they’re always friendly and ready to help with any questions or requests.
- I also like the garage door, which I can control with an app to open, close, and check the status online.
- There are many different types of units in the complex available, catering to families with kids as well as elderly individuals living alone.
- The neighbors are VERY friendly, which adds to the community feel.
Overall, despite some minor issues, this apartment offers great value for the price with its excellent amenities and friendly staff.
- The apartment has the trash compressor so you can throw trash anytime you need.
Negatives
- The apartment is a bit old. When I moved in, I found some cat hairs in the dryer, but the maintenance team was quick to respond and cleaned it thoroughly.
- The appliances, including the washer, dryer, dishwasher, and fridge, are also quite old and have had some issues, like leaking water. I’ve heard that the person living above me has had similar problems.
- Some minor issues like dirty window screens with dirt, leaves, and spider webs when I moved in, and the floor isn’t perfectly leveled.
- You need to have a contract with a specific internet provider (like Spectrum), so it’s better to check if you prefer other providers.
- There are quite many bugs appeared, especially spiders and house centipedes. Also, folks in the neighboring apartments (the apartment told me so) play with fireworks even a month before and after July 4th, which can be quite loud.
- it’s nice that your trash bag is picked up in front of the apartment door but it’s limited to one regular trash and the other for recycle. And there is a mandatory fee for that.
PS. The Park Place replaced our dryer with a new one that is bigger and dries far better, after the old one got broken. Awesome!”
“The staff at the Merrick are very helpful and kind!
Joe the maintenance guy is so helpful! He has helped fix things in my apartment and is quick to respond.”
“Nice quiet neighborhood, the apartments are nice, the maintenance crew is good, they fix things quickly, the office people are also nice. The rent is not cheap, but probably not the most expensive either.”
“I’ve lived at Raintree in 3 different apartments here, left and came back to my current 4th apartment of the last 4 years I won’t move unless I’m buying a house ? ?.”
“Where to even begin about Chase the Apartment Manager!! There are truly no words to describe how crucial he has been in our 6 years of living here( also just renewed for another year!) but I'll try..
Chase is the most professional yet caring apartment manager or person I've ever had the privilege of renting from and knowing. He has been instrumental in the success of my family being able to meet our rent monthly and always goes above and beyond to help us with anything we need. He is quick to get any repairs or concerns addressed and corrected. If you are considering renting from Lakewood Park Apartments , go meet Chase and he will show you just one of the many reason why you should say YES!! Thank you Chase for all you do.”
“Living here was a great experience! The location is super convenient—close to groceries and everything we needed. Debby was always kind and considerate. Even after we moved, she went out of her way to help us retrieve a package that had been taken. Truly appreciated her help!”
“I've lived here for 5 years. Some of these reviews are completely unfair. You can't control your neighbors, And whenever I've had a problem management was quick to address noise concerns. The place is filled with young professionals, and the few college kids I have seen are quite respectful. Any apartment if you have somebody living above you, you are more than likely going to hear them. Do you know how to solve that? Rent an apartment on the top floor. Walls are nice and thick You do not hear your neighbors between them. I absolutely love this area, And I'm not easy to keep happy.”
“Barrel Oaks is the best apartment in the heart of the city , close interstate, shopping mall, grocery stores , University , downtown....
Professional management, helpful staff and maintenance , it's very safe apartment
I highly recommend everyone”
“Good afternoon, how can I get a key for the mail since I don't have it? Can someone with identification go or does it have to be me? It's just that I work and when I return the office is already closed”
“I moved into my beautiful home in 2018. Ashley Davidson was my rental agent, and she’s took on a few different roles over the years, from maintenance management to now, property management. I can honestly say she, and the maintenance team are who get 5 starts. Considering I’ve never had to deal with anyone else. When I needed something, I always call or email her, even though she isn’t my rental agent anymore. She always goes above and beyond to fix any issues or problems, and the maintenance crew is always spot on, I’ve never had to wait more than a few days or call about an issue more than once. They are courteous enough to email about anything before placing fines, the bushes in the front yard were overgrown and needed trimming, and they emailed me after an inspection to let me know, instead of just citing me for it. I don’t know how this review would look if I had another leasing agent in the beginning of my time with Ball Reality, but I am very glad I met Ashely and that she continues to take care of me after leaving the position of leasing agent.”
“I am so very happy with my experience at this complex! It has recently been taken over by new management and the ladies at the office have been so incredibly helpful with my whole move in experience. Tracy and Sandra stayed late on a Friday evening for me to sort out my lease and let me get moved in before the weekend. The apartment is clean, comfortable, and I feel very safe at this complex. Thank you so much!”
“We have lived here for over a year and it’s been very peaceful. I have enjoyed the amenities! Management has always been friendly and helpful. Maintenance always fixed any issues that we had. They are working on upgrading the apartments. The windows and sliding glass door definitely need to be replaced. The bathroom needs to be upgraded; the tub, tile, and toilet are way outdated. Hot air comes in windows/sliding glass door during summer and cold air during winter months. Overall, we have enjoyed our time here. We have terminated our lease early due to moving out of town. We weren’t happy about the $1500 termination fee added since we were already paying for a 60 day notice. It is what it is. It will definitely be better when every apartment is renovated. It was nice having a raised garden bed to grow some veggies. The swimming pool, gym, club house is super nice! If you are considering an apartment this place is worth checking out.”
“It is a very nice apartment complex, it is no smoking which I appreciate because I am allergic to tobacco.
One small downside is trash valet, you have to pay for ther service. It isn't a choice. We never use it but pay $35 a month.
Maintenance is quick to come these days which I appreciate. We have one of the apartments that hasn't been renovated yet so our rent is a little lower. You can also send them things and they will print them for you, which I appreciate very much.”
“My wife and I lived at Greyson for 5 years. We left because of a life event, and for convenience (tired of driving across town to get to work every day), but overall this was a great complex to live in. The apartments are beautiful, and they offer things that alot of places that are priced similarly in Lexington do not have going for them. We got in at the beginning, so I can say we probably paid a better rate than new residents would these days, so take that for what you will.
Downside- They are nice apartments but the prices now seem to indicate that they are very aware of how nice they are, and their proximity to Brannon Crossing which is growing like crazy is also a big selling point. Another issue is mainly that you are right next to US 27. It's obviously very busy at times, and can be hard to get on and off of coming home or leaving etc. The road infrastructure is not adequate yet to be able to handle all the new development, and I expect there to be road work in the coming years, but it can get pretty busy at the moment on Ashgrove and all the roads that take you to the back end of Brannon if you're trying to avoid US 27.
Overall I did enjoy my experience here. If circumstances outside of living here had been different, I may have continued to try and stay myself, so know that you will have a nice experience in this complex if you choose it!”