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December 2023 by Pamela Genov
I had an oil change done and a few other fixes to my car this past week and the whole experience was excellent from dropping off the car to picking it up. I dropped the car and registered, got dropped back at my house and within a few hours I had an estimate. I picked my car the next day. I like the fact I could look at the quote and the inspection from my phone. Everyone there was extremely nice and friendly. That was the first time that somebody did an oil change on my car and the gad cap didn't leak afterwards:) I am glad I didn't have to get under my car to tighten it, which happens everywhere around town including the Toyota dealership. In addition, I didn't notice but when I picked my kids up there were 2 stuffies in their car seat and that was absolutely the nicest.
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November 2023 by Erik Foreverfreeone
Very friendly great atmosphere definitely recommend this place. We just moved here from out of state and needed a good garage for my three vehicles.
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November 2023 by Michele Bernard
What an amazing experience! Christian Brothers Automotive @ Brannon Crossing is much more than an “auto shop”… they truly care about their customers. From the moment I entered the business, I was treated with respect. They kept me informed of their progress throughout the time they worked on my car via text, email & phone calls. (Great communication)Christian Brothers exhibited high levels of professionalism at all times & provided a shuttle service to & from my home. (An unexpected luxury )I will definitely return to Christian Brothers for maintenance on my Toyota Camry.It’s so nice to know that I can count on an honest establishment to assist me in keeping my car running smoothly. Thank you !Go see Brad & Laura Rizer, and the rest of their exceptional team, @ Christian Brothers Automotive.
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November 2023 by Alexandra Thompson
My experience with Christian Brothers Automotive could not have been better. My car was covered by a Max Care warranty through CarMax and I was so grateful that Christian Bros handled all of the communication with the warranty company so I didn't have to play middle man. They kept me in the loop from start to finish and Ben was always so courteous on the phone and in person. Car repairs can be a major headache sometimes, but this whole process was as easy as can be. Would absolutely recommend Christian Brothers!
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October 2023 by Adam Johnson
I’m in the automotive industry as well, and I have to say the service here is exceptional. Today was my first visit to Christian Brothers. The customer service and care was outstanding, and the vehicle progress report was great to follow along with seeing pictures and a breakdown of what was checked. You can really tell the detail that they put in. I’m usually very picky about where I bring my car to, but they’ve got a new customer in me!Services: General repairs & maintenance
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October 2023 by Eb Moose
Seeing is believing, go by there get an oil change and a free inspection. So you can tell me i need this or that but when you see the HD photo suddenly you will realize, yes I do need to have them fix the issue. They will keep up the maintenance so you’ll know your family is safe, what is peace of mind like that worth? Excellent mechanics see Wyatt he is a great communicator to explain all the car stuff.Services: Transmission
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September 2023 by Elder Paa
Very nice place with incredibly polite staff. My vehicle broke down nearby and my car insurance company towed it here. Unfortunately my vehicle was not repairable but the staff here was super accommodating and professional. Highly recommended.
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September 2023 by Kevin Ralsten
I cannot say enough great things about Christian Brothers Automotive! When my push-to-start on my 2013 Honda Accord was acting weird, I didn't know where to turn...I had someone recommend I take it to a local shop in Brannon Crossing.I looked them up online and created an appointment in 5 minutes, which was a super simple process! They offer an after hours drop off option, which is covered by plenty of camera surveillance and super convenient. They also offer a complimentary shuttle service if you need be somewhere during normal hours, which seems very convenient aswell.The next morning I recieve an email and a call from a technician with a super in depth diagnosis of what the issue was...the main issue was that it needed a starter replacement. They also recommended some other issues that needed attention, but weren't as critical...and unlike so many other mechanic shops, they weren't pressuring about these other miscellaneous issues.The pricing was fair (considering the cost of the parts) and transparent. As a broke college student who is running between class and work...the fair pricing and convenient services were the perfect remedy to my problems!I wouldnt expect any less from an organization representing Christianity!Service: General repairs & maintenance
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August 2023 by Erin Langley
Comprehensive service, kind people, and transparency are what made this experience the best car maintenance appointment I’ve ever had. As a young woman without a deep understanding of cars, dealing with car issues can be stressful to handle alone and I have often felt condescended to, unsafe at times, and worried that I’ve overpaid for a service because I was easy to take advantage of. Now that I’ve gone to Christian Brothers Automotive, I know I will never have to dread dealing with my car ever again. Everyone I interacted with was professional and truly kind, the place was clean—and they patiently explained what they did to my car, what might need to be done next time, and how serious an issue is that may need immediate attention versus a cosmetic upgrade that is a good idea by not necessary right away. I had such a positive experience here and will be back again!!Services: Auto battery replacement
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June 2023 by Daniel Bowerbank
From when I walked and was greeted by Wyatt, I knew this was a good place. When the work was being completed, they send you actual pictures and what they’re doing. The waiting room was clean and offered snacks and drinks. They also had Christian music playing while you waited. What a great atmosphere. Thank you Christian Brothers for what you do and how you do it. I highly recommend this place!Danny BiwerbankServices: Tire rotations
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June 2023 by Terri
I would highly recommend Christian Brothers Automotive to anyone needing auto repairs. Brad and Wyatt were very courteous and professional. They offered the best quote for the parts and repairs required. My car was dropped off one evening and ready the next morning. They even offered to drive me home and pick me up when my car was ready. Tyler Morrison Lexington, KY
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June 2023 by Judith Hamblin
The staff was professional. They were thorough. Wyatt and Brian were extremely courteous. I will definitely take my car to them in the futureService: Auto maintenance
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May 2023 by Lindsay McCallum
Staff was very professional, friendly, and accommodating. I will definitely be using Christian Brothers for any future car repairs/maintenance!
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May 2023 by Lori Fields
I can not say enough about how great the service is here! You are informed of when the vehicle is being worked on, I had an oil change. I was given a ride home and back, didn't have to wait :) VERY courteous, and formative. Then I received an email with everything they did and what services may be needed in the future. No pressure. I am so glad I took a chance and tried them out!!! Great people :)Service: Oil change
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May 2023 by Bryanne McDermott
After an oil change gone very wrong at another place, we brought my friend's car into this CB right before closing and they accepted it without hesitation and made it a priority the next morning. Wyatt, one of the service advisors, explained in detail what had happened and how they fixed it, and he supervised the whole diagnostic process and test drive to ensure no other problems were coming up. Highly recommend this CB! Beautiful establishment and kind, friendly staff.Services: Oil change
