Goodwill Kentucky is a second-hand retail store and donation center that provides thrift shopping while supporting a greater mission of helping individuals with disabilities or disadvantages. Customers appreciate the variety of donated items available at affordable prices, although they may not always find exactly what they are looking for. The store has a friendly staff who are ready to assist shoppers in finding what they need. Many locations in Lexington offer a wide selection, and customers can call ahead to check for specific items. However, some shoppers have expressed concerns about the dressing room policy, noting that they often need to find an employee to unlock them, and there is a limit on the number of items that can be tried on. While some customers feel that prices have increased, they recognize the importance of supporting the community through donations and services like the Opportunity Center, which helps individuals find jobs and overcome barriers. Overall, Goodwill Kentucky is well-regarded for its customer service and dedication to community support, making it a valuable resource for both shopping and donating.
The Goodwill use to be a good place to shop especially if you are financially struggling or looking for things that you possibly can't afford or find at your local Walmart etc.. But... They are now more expensive than your local Walmart etc.. I believe it is something that needs to be looked into?
August 2026
Nice store, aisles are well organized with elbow room. This is a store that was clean and well maintained. I would come back to this location.
March 2026
Good days as well as not so good visits. A few employees are really rude and look at you like your stealing their stuff, which is confusing because it's all donated to them
