-
February 2024 by Ray Armstrong
Ran out of fuel Saturday afternoon in my fireplace. It is my fault. Sent email to Heartland Propane and 9:00 AM Monday they were filling my tank. I was really impressed with them. Great service.
-
February 2024 by John M.
Hartland Propane came out and hooked up our service today. Arrived on time and completed the install quickly. Took time to go over the system and made sure that we understood how it works. The installers were super friendly too.
-
January 2024 by Kori Mackenzie
Best Customer Service Award! The house we bought in 2021 came with tanks and a service through Hartland Propane, so we have just continued that service, but we never plan on changing! They have gone above and beyond multiple times when it comes to service! Our family has never lived in a home that requires propane tanks so we haven't learned yet the timing for when to check the tanks. I called after hours Tuesday at 5PM on 12/19 because sure enough we hadn't checked and had run both tanks down to zero. I was just hoping they could make it out sometime before Christmas, but they did even better and got us two full tanks by 10AM the next morning! They've also cleaned and serviced our propane fire places in our house. They always have great employees who answer questions and suggest items to improve the use of our fireplaces. Just all around great company and service!
-
November 2023 by Thomas Cordingly
We moved into our newly built home in Jessamine County a year ago last May. We had a 125 gallon propane installed to fuel our stove, fireplace and other items. Hartland responded to our request for propane in a very timely manner. Everything about our business with Hartland has been top-notch and professional, especially with Ken and the administrative staff. I will continue to use Hartland propane as long as we live in their service area.
-
November 2022 by Keith Seaman
I have been using Hartland Propane every year for 16 years. I love this team of people and they are like my yearly family. Incredible service every time. Always order replacement tanks. I called this morning and before I got home, the job was done! Thanks Hartland team!
-
November 2021 by D Bob
Their moto is "No tank - No thanks" they don't have tanks on hand. They wouldn't sell or lease one if they did. If you want refill then this is your place but God help you if you need to set up new service.
-
December 2018 by David Stone
Glad to know this is here. Need to find out if they fill 20lb tanks or other other gases.
-
October 2015 by Heather P.
We started using Hartland last year when we decided to fill our wood burning fireplace in with a gas log insert. My husband was in charge of finding the best place to use to install and fill the two tanks. So, I can't take all of he credit. We lease two propane tanks and then when one tank is empty, we have them come out and swap it out for a filled one. The rate for the propane fluctuates, just like the rate of gasoline does. The insert burns 34,000 btus in an hour, if it's turned full blast, but we run ours on low, and only went through one tank last year. Keep in mind, we had a pretty bad winter last year. In addition to not using a huge amount of propane, our electricity bill decreased drastically because of the insert. I wasn't home last year when they came out and installed the tanks, but I was home on Friday, when they brought and switched out the replacement. The guy was super nice, I thought that he was a friend of my husband's. My husband said no, everyone at Hartland is super nice like that. That being said, I highly recommend a gas insert and using Hartland to service it.
