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“I always have a good experience at the Nicholasville Lowes. Someone always is able to help me when I need help. I stopped in close to their closing time (happened to be driving by) to pick up a special order kitchen cabinet. Three people bent over backwards to help me: Jayla, Neisha, and Michelle. This was beyond good customer service. This is the kind of response I expect from this Lowes, but the level of service on this particular evening was over the top. I promise to come in earlier from now on. FYI - The cabinet fit perfectly.”
“If you know what you want then use their curbside pickup. It's well organized and very fast. I've had back surgeries and find it difficult to walk through stores and standing in line is even worse. Every order I have done was ready in minutes. Fast friendly and accurate. You just can't ask for a better system.”
“One thing I love most of all about Lowe’s is the staff and customer service. It’s so easy to find someone to help you. Also, the staff is very knowledgeable and can help you out with your next project. I’ve been coming here for years and really enjoy it.”
“Ordinarily, I would have given this store 5 stars. However, I the parking lot dirty with trash and debris. This cleanliness issue continued inside the store. It wasn't any one major thing. It was all the little things. The mens bathroom appeared to not have been cleaned in some time. Out in the store, there were areas that needed to be swept up. Shelves waiting to be organized. I saw this store look better years ago. Hopefully, that level of attention to detail will return.”
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
“Associate Kira is an absolute asset to this company! She is personable, knowledgeable, patient, understanding and even remembers you on return visits! I asked her questions regarding some products to help my anxious dog and she was so informative! Not to mention she inquired to my dogs well-being on my next visit!! 5stars to TSC you made a great hire !”