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August 2025 by Denise Lipscomb
I’ve had wonderful dealing, too notch professional service by Mrs.Charleen Clay.
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August 2025 by Gay Woloschek
We switched our agent and Michael was able to reduce our premiums and increase our coverage. It was for auto and our homeowners insurance. In addition, he suggested we consider a supplement policy to safeguard us that is very inexpensive. He was extremely helpful with our needs. Highly recommended.
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August 2025 by Yarelis Rojas
Michael, and Charlene are the best!!!! They’re great at answering any questions extremely caring and definitely very knowledgeable and professional. They go above and beyond to help their customers. By far THE BEST INSURANCE AGENCY AND STAFF IN TOWN
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July 2025 by EDUARDO FORTINI
Charlene Clay, Office Representative, did an incredible job with my Cars/Home Policies. She is highly efficient and effective in her competencies at the Michael Cayse State Farm Agency. I consider State Farm the most competent Insurance Company in the Country but especially this Agency in the Lexington/Nicholasville area.
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May 2025 by Debi Kerrick Casey
They go above and beyond what’s expected! I can call or email Michael and questions get answered quickly and problems resolved promptly!! Highly recommend this office!
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January 2025 by Merri Kniazeva
They're so organized and work fast. Good price and no any membership fees. I recommend this insurance company!
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January 2023 by Ashleigh Flanery
Great customer service!
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September 2022 by Haley Puckett
Charlene Clay is phenomenal! No better place to go!
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September 2022 by GlocksNthings
Charlene Clay is a great pleasure to deal with.
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September 2022 by dan little
There good company Charlene Clay helps me out many times hard to find company that will respond as good as they do to ur needs
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September 2022 by Clifton Taylor
Charlene Clay I the BEST so Awsome!!
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July 2022 by Stephen J B Davis
Michael is personable and detail oriented. He is always proactive about explaining any changes in my policies and just general check ups to make sure I’m still satisfied with the insurance I have. He’s not your average agent whatsoever. I recommend him to all of my clients.
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July 2022 by Brian Nowitzki
Charlene is AMAZING! She really knows her stuff and that includes knowing our family's situation -- no easy task with as many clients as they have. She is always pleasant and, if she doesn't know the answer to a question, she finds it. Thank you Charlene for always making our experience a good one!
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July 2022 by paula young
Charlene is the best. When I call to ask about anything to do with life insurance or homeowners, she always is able to explain things to me and takes the time to make sure I understand. She is the most friendly and helpful person I have ever encountered.
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July 2022 by Tamra Nowitzki
I have had insurance with State Farm my whole life and I've been with Michael Cayse's office since he opened. They have always been wonderful and easy to work with - especially Charlene!
