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February 2024 by Angela Passman
The grooming department provided incredibly poor service. I will not be returning to that location.
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February 2024 by Koda Rose
Sells sick animals from a large mill supplier. We got a baby parakeet from there who died after just a few days, and I'm a very experienced bird owner.I had to do some extensive research to find out who the supplier is because it is such a horrible place that won't tell you. If someone sells you an animal but can't tell you where it came from, that's a huge red flag.I loved that baby bird so much and now all I have left is memories and ashes. The Banfield there has some very kind vets and other staff members, and they were very helpful. The only time I will ever step foot in that horrible place again is when I have it in me to go thank the kind Banfield staff for helping me with my sweet baby and easing the blow of his death.
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February 2024 by Cam
Ignore snoopy Goldens review. I was outside and heard them screaming and yelling out of anger, getting smart with the staff (could hear all of this outside of the salon), and watching them hit their dog cause they were mad they wouldn't stop barking. Staff are amazing and show they genuinely care for the animals that walk into the salon/store.
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February 2024 by Andrea Haines
A little high but the rewards program helps alot, and they have EVERYTHING
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February 2024 by Snoopy Golden
We decided to get the nails trim, I had tripped over our dog and gave him a small pat on his face saying sorry buddy, the lady or I should teenager said stop hitting the dog or you will not welcome back I said if you don’t know the difference between a pat and a smack you should really learn I will never take my dogs there again, I normally take them to there vet to get things done it’s a lot more trust. I said don’t worry I will never come back here again. FYI holywood feed is Awsome and Banks veteran is Awsome
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January 2024 by Stephen Murphy
Had everything we needed for Chaco!
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January 2024 by Ronda Stewart-Wilcox
Just browsing.
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January 2024 by Angela Bowlin
I love being able to bring my Bugs Bunny inside with me
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January 2024 by Jennifer Gunn
Friendly employees, clean environment, and finding what I need is a breeze
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January 2024 by Батя Мультік
A good place for those looking for aquarium fish
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December 2023 by donny wilson
I wouldn’t normally use a big box store for pets. I did for my kids this Christmas.I just couldn’t be any happier with Elizabeth. She was so wonderful and knowledgeable about this fish and reptiles. Pet smart is very lucky to have her. My kids are lucky too!
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December 2023 by Kevin Swank
We love all of the products, and they're always stocked with what we need. The employees are super friendly.
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December 2023 by Beverly Baker
2023: They no longer take the Christmas picture and email to you. They just let you use their backdrop and Santa. So, unless you want Santa in the picture, use your tree at home for the backdrop.2022: Great job taking Christmas Photos of our fur babies.
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December 2023 by Krista Merritt
The lady over reptiles was very rude. Went to purchase a bearded dragon an was told that he was coded . The reptile in question seemed perfectly healthy last night at closing . Of course they can become ill at anytime. I questioned his whereabouts an was told that he was coded. Confused what that meant I was told right away that he was taken to the back. Wasn’t really given an explanation. She really didn’t seem remorseful an really negative about him being ill. I hope that he gets the care he needs an isnt being sought after by “Karen”.
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December 2023 by Greg Gree
The fish person was kinda bossy