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September 2025 by Aaron Hager
Great experience dealing with them
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August 2025 by Sharon Davis
Randall has been very helpful in many different ways. We have home and auto insurance plus financial planning with State Farm.
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September 2024 by Soreya Lambat
Margaret Shields at State Farm is the BEST. From the moment i walked into her office about a year ago, she has been amazing. Very very helpful. Extremely intelligent and just super kind. She continues to help me whenever and wherever possible. Their office is very welcoming, warm and kind.
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August 2024 by Emily Tucker
Do not use this company! They have refused to pay my car off that was totaled in a car accident. We paid full coverage and gap insurance, they took the car, refuse to return the car, and refuse to pay for the car! They will not return calls, they will be facing a fraud lawsuit by me.
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August 2024 by michelle tucker
Dawn made everything so easy. I was with another agent for over 10 years and decided to switch the first time I called Randall Chewning State Farm. Everyone is very friendly and welcoming.
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August 2024 by Scott Dean
Howdy, Lord knows I'm far from perfect client but you wouldn't know it from the kindness and warm smiles I receive from the ladys,and friends from Nicholasville State Farm. Everytime I've had question or problems the ladys were right there.
It's a pleasure talking to them.
I NEVER give 5 stars. :)
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July 2024 by Sarah Koppe
I've had State Farm with Randall Chewning as my agent for 10 years now and they have always taken care of me. From being single and needing car insurance and renters, through getting married and combining my husband's state farm policy with mine, and most recent buying my first home and needing home owners insurance. I will always recommend them to anyone needing a new agent or insurance company.
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June 2024 by John Chewning
Knowledgeable, Friendly, and Trustworthy
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June 2024 by Rebecca Cassell
Excellent service! Two other companies weren’t even interested in giving us a quote for a homeowner’s policy for our father’s house while it was in a realtor’s hands (including my own State Farm agent). The Chewnings had a quote and policy for us within a couple hours … as well as the rest of our family’s policies! Thanks to Dawn and Margaret for taking care of us!
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April 2024 by Steven Titze
Never any issues with this office and all of the staff are helpful and friendly. Thank you and keep up the great work!
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January 2024 by Damie Husson
Improperly counseled regarding coverage of HVAC unit which ended up costing me $6500 out of pocket. I then cashed out my life ins policies Nov 7th. SF proceeded to autodraft premiums for canceled policies. When I contacted Randall Chewnings office it was obviously not a great concern as I was told that the billing office & policy offices are not the same... and "a request for refund has been submitted". Weeks later I received a partial refund with note stating "remainder of funds will be refunded upon payment clearing bank." Understand this was AUTODRAFTED so there was no excuse for "clearing". 1- 1/2 weeks later I received the balance of premiums withdrawn from my bank.After numerous emails & phone calls of which Randall pawned off to others, I FINALLY received my payment for my cashed in life policy today, Jan 22nd.Lost check in mail, reissued & mailed in Dec., etc..none of which was true.I have been a customer for over 20years & never filed a claim. I was shocked to discover how poorly I was treated and how dismissive this agency was regarding situation.Direct deposit of funds should have been the response but instead I received excuse after excuse for over 2mos.
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January 2024 by Scottie
People that work there are very nice.
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December 2023 by Virginia Crowe
Mr. Chewning assisted us and was very professional. Offered advice and was very nice and respectful. Even met us today and it's a Sunday!
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November 2023 by Mike B
The agent is the best, but may still explore other insurance options.My insurance bill was once reasonable but it's gotten so high, and I'm not even sure why I'm 55 and my husband is over 60!
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October 2023 by Daniel Naseeb Culpepper
I've been with State Farm for over 15 years and Randall Chewning's location is one of the best I've had the pleasure to deal with. Sarah Cox has helped me multiple times and she always provides great customer service and solves whatever I need.
