Tri-State International Trucks Inc. is a reliable and customer-oriented service shop that goes above and beyond to assist truck drivers, even when the issue is not directly related to their specialty. Despite not being a Volvo service center, the team at Tri-State International Trucks Inc. willingly helped a customer with a Volvo truck, running diagnostics and doing everything they could to resolve the issue, all free of charge. Customers praise the professionalism, kindness, and integrity of the Tri-State International Trucks Inc. staff, who have been described as "great guys" and "professional and nice people." They are known for their quick and efficient service, with one customer stating they were "in and out of the shop in a heartbeat." Customers also appreciate the shop's ability to have the necessary parts in stock and ready for their arrival. While the location of the shop can be a bit challenging to find, especially for semi-trucks, Tri-State International Trucks Inc. is highly recommended by those who have experienced their exceptional service and customer-centric approach.
My semi tanker broke down with two burn down sensors on exost processing unit. They fixed it in 2 day.( Waited for the part delivery). The shop is very clean and well organized. The staff and office people are pleason to talk to and they had taking me to hotel and back. Thank for service to them.
July 2023
Great guys!!! They did inspection of whole truck because driver start having many vibration with 60/70 and they find out transmision bearing start getting bad..They did inspection free..nice place??
December 2022
Called ahead. Had my parts. Showed up.. he had them waiting.. very pleasant..Hard to find behind the truck wash..Might consider mentioning that on phone calls.. esp since we're in a semi..
