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December 2023 by T B
I was told I wasn’t allowed to disconnect the trailer. This complicated weighing for my PCS. I read my contract and it had instructions on how to disconnect. So that was the first lie. The lady didn’t confirm vehicle being towed. So when I seen the contract I asked her to update the vehicle on file. She told me she couldn’t because the contract was executed and that it was my fault even if she didn’t verify. The parking lot is also awful especially using the trailer with the Uhaul. Choose a different location that’s less hassle. I’ve used Uhaul about 5 times now and this one was the worst overall experience for me.
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August 2022 by Tim Clayton
The people in this place are very helpful, knowledgeable and efficient.Brandy was a pleasure to work with, as are other there. Thank you keep up the good work.
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August 2022 by Poods Poo
They have horrible service and suck at communicating with customers!!!!!!
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May 2022 by Janet Eason
Tho they did not have some of the things I reserved they did accommodate my needs and I even received a discounted mileage
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December 2021 by Brutz Rollins
The lady was very helpful even knock off 200 other wise we woulda been stuck there.
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June 2021 by Brandy Jones
Uhaul is the best way to go
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February 2021 by Catrice Amegan
Blessed- the young woman was very helpful. She took her time and explained everything when I returned the truck. She was polite and kind. Thank you
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December 2019 by Candice Ahearn
DO NOT LIE on the CONTRACT and let the customer actually review the contract before they leave not just say it will be emailed to you. Thankfully I took a picture of the mileage since you are trying to say I drove over 2000 miles when I actually only drove 105...huge difference especially when you charge by the mile. I was NEVER given the ability to review anything period not even the truck! I was given keys and told where to find the number on the windshield. I also did NOT have 12 moving pads/blankets I had 5 that came in the bag, they have a camera outside the front door and that can be reviewed to see that I am telling the truth! Go to a different location!!!!!!!
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June 2019 by Shawntay Kirkland
Very nice . Helped me move the truck . Gave her best judgment on the size of the uhual I needed. A lil smaller then what I needed. Bigger then I expected. Great Military discount. Will use them for future purposes as well. When in that area.
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September 2018 by John Muriuki
I was in store location,served by clare great customer service.Amazing deal
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August 2018 by kelly winkel
Clare was very friendly and helpful today setting my husband and I up with a truck to move our stuff. She was very professional and she knows her stuff well. We appreciate the help. And she has a wonderful sense of humor which made the experience even better
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July 2018 by Prentice Grant
Great customer service, i never write anything but Clare really helped get me in and out to get home. I really appreciate the service!
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July 2018 by Alex Hdz
The lady there was so helpful and helped me make the right decision on what trailer to get
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July 2018 by Rishaun Veith
Clare really helped out a lot she was very patient and friendly and was very helpful with the whole process
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July 2018 by jack kao
Be back in "45 min" more like an hour and a half
