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January 2024 by Rachel
Staff was very helpful and helped us with the 30day warranty for any car you get,fixed any and found and fixed some small nothing major was any fixes.we are confident to drive down to Florida from Owensboro ky
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May 2022 by Michelle B.
Every time my elderly mother has had an issue with her car, she takes it to 3rd Chance Auto and raves about how well and respectful she is treated by all of the employees. Thank you!
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December 2021 by Ms Z- Vine
I’ve found 3rd Chance to be very understanding. They are a fantastic group of people and I do recommend them to anyone that is looking to buy a car.
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November 2021 by Joe Sims
Well they done me dirty o went on Saturday & picked out a can we could not do anything till Monday & I called him Monday morning told him I got the insurance on it & told him sobody will b there around 12 to put a despoist on the car he told me that's would b fine so around 1130 he sold it under neath me he is nothing but a lie & a cheat I would not recommend to buy from him
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July 2021 by Kristen Fuchs
I bought a car from here in 2006. I made my payments on time and when my last payment was due, I didn’t realize that the amortization schedule would end up making the last payment be nearly twice as much as the regular payment amount. So, I contacted the bank and told them I could pay the remaining balance when I got paid the following week. The bank said that would be fine, however the car lot manager, Andrew, who happens to be my little brother, threatened to repo my car anyway because that’s the way he does business. Even after I helped him out his freshman year of college by having to change my lease from a 1 bedroom to a 2 bedroom so he would have a place to live because he didn’t want to live in the dorms and he waited until the dorms were full and he had no where to live so that I would feel compelled to help him out.When I bought the car it was 2nd Chance Auto and I was having to use a buy here pay here dealership due to a bankruptcy I filed which included debt from a credit card I had to use multiple times for cash advances at 26% interest so I could cover my brothers half of the rent as he ended up going through his student loan money and hadn’t gotten a job, so I once again helped him out, paid his rent and even used my connections and got him a job. But I still ended up having to cover his rent until the next semester when he got more student loan money and was able to cover his rent for 3 months before he ran out. I paid 7 of 12 rent payments for him on cash advances on my credit card and I also had to pay his half of the utilities.After I graduated from college, I had not received my degree in the mail, so I called to check on it and found out I had $80 in past due library fines for books my brother checked out from the engineering library on UK’s campus with my student ID because his community college student ID didn’t work there. Even though it was annoying and frustrating to have to help him out so much, I did it anyway because he’s my brother and I love him. Then he repays me by trying to repo my car over an additional week needed to finish paying off the last payment. My dad convinced him not to do it.Today, I called him on the 3rd Chance business number to discuss the business of me wanting to sell my Lexus and Malibu to get something different. The cars are owned free and clear and I just thought maybe he could help me not get screwed over by someone else, but as soon as he knew it was me calling he said no and hung up on me. I don’t need buy here pay here financing, just a brother who cares about his family. He doesn’t have a reason to be so hateful and disrespectful of me, so maybe this review can be his reason. I am sick of caring about people who only care about themselves. I would understand if someone has a known personal policy of not doing business with family, but that’s never been his policy before.If anyone is interested in a fully loaded 2007 Lexus 350 GS or a 2004 Malibu Maxx, I will be putting ads on Craigslist in Louisville and Owensboro in the near future.
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June 2021 by Timmie Johnson
Always good experience I've bought 3 cars from them and just got my wife a newer van.
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May 2021 by Mystic of The Valley
Very friendly staff. Quick with paper work and everything was explained to me and I was happy with the experience. The vehicle I signed for was in very nice shape considering it was used. They even offer appointment to maintain or fix there vehicles over all very satisfied for a first time customer
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May 2021 by Joshuah King
If you're lucky, there's still drugs in the cars!!
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March 2021 by jamie douglas
BEWARE do not buy from this carlot ,they are Shady as they come
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March 2021 by Katie Kessler-Howard
BEWARE: This is the worst car lot ever we got a car and took it back to them while under warranty and they refused to fix saying they didn’t see anything wrong when there was as well they repossessed us during a pandemic 4 days before the payment was due and then when we took them the payment refused to give us are car saying it had already been sent to auction
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February 2021 by Brent Boling
Never repaired my brake line and gas leak. Repoed the car, bought back from the insurance co for a salvage title. Fixed and resold. Wouldn’t buy a dog house from these people.
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February 2021 by Darin Tapp
This is a first class operation. The premier dealership in the region for those with less than perfect credit. Great people with decades of experience providing dependable transportation for thousands of customers.
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December 2020 by JamieLynn34
Staff is very helpful and nice prices are a little high but not terrible for a buy here pay here lot
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December 2020 by Susan Burns
They were very kind and helpful.
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October 2020 by Larry Lewis
The whole staff is excellent
