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November 2023 by Cody Campbell
Had two guys come out to check my plumbing got billed for 3 hours of work when they weren't even there for 2 hours and they had to leave to get a tool they forgot and then on top of it after they took out the toilet was trying to say I needed a new one because there was dog bone stuck in there and couldn't get it out I had to get it out myself then they installed the toilet after I got the dog bone out and left without saying it's fixed or anything now stuck with paying a $500 bill that I didn't need half the work they said they did done the problem was the toilet nothing else and I did half the work too will never use then again for anything very shady work
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November 2023 by Jenny Osborne
These people are super nice and professional. Always right out asap to help. We can’t thank them enough!
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July 2023 by Krista Mercer
Excellent service!! Called and got right to me. I was having plumbing issues. Travis B was my service guy. He was very professional extremely friendly. He answered all my questions very knowledgeable guy!!! Thank you I am very happy with the service ACME provided! I will always call on you guys for my plumbing work!Services: Drain cleaning
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July 2023 by Daddyslilgamer brat
They have fixed our stuff in a pinch and billed us later which was really nice.
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June 2023 by Jeff H.
Look, when you have to call a plumber that means you are having a bad day-probably a really bad day. Acme does a great job. They have done something as small as a stopped up drain to a large job-replacing all the gas lines in my house and adding new air vents to include return vents. Clean and professional. I never worried about their employees in my home. They are slam dunk busy and might not get to you same day. Highly recommend.
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June 2023 by Tina Deno
My moms AC went out and we called Acme the first Tech came and told her it was her compacitor and then said it’s fixed but she needed Freon and it will cost her $400. She asked if she could pay half and be billed and the tech said no which was understandable since that’s the policy. He unhooked her compacitor, so the next day we had her call them back to add the Freon and finish the job. A diff tech came and only added the Freon and didn’t hook the compacitor back up. He also did not come inside to check if the AC was working. They ended up charging $290, the AC still didn’t work so we called the next day and they sent a diff tech. Tech charged for another service fee and for another part when all it was was the compacitor not hooked back up??♀️. When I called about the second bill they tried to convince me it was my moms fault for not letting them fix it on day one. The lady that answers the phone was rude from the beginning and acted like she didn’t like her job. She explained to me in her words why there was another bill but when I asked her did that make sense to her she put the owner on the phone, he definitely doesn’t have business sense he hung the phone up on me so I called back and explained again how it was his Tech’s fault and not my 74 yr old moms fault bc the second tech should have known to hook the compacitor up to begin with!! They really tried to get over on thinking it was OK to charge for their mistakeService: Heating system repair
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June 2023 by Cassandra Shockley
Acme always has realist timing, friendly staff, and knowledgeable plumbers! They are our go-to when we need a plumber!
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January 2023 by Duane shocklee
Took 3 months to plumb a half bath in my shop. Cut drywall twice for redo after it was finished. Talked to the owner he was very rude and eventually hung up on me. I’ve read all the bad reviews and i understand acme has a new owner. I wish I’d read these reviews before i hired them.
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December 2022 by David Hickey
Work completed fine.Invoice was almost 175% of verbal estimate!My fault, should have gotten a written quote.
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August 2022 by Byringiro Gentil
They deserve zero,they don't know what they're doing, told me to never call them again.they are very unprofession and ignorant.luckly they refunded my money after all!??Services: Plumbing pipe repair
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June 2022 by Linda H
Still broke 2022! Charged $600.00! Water hydrant they fixed all parts!!! Just a few years ago!!! for $120.00 with 1 man less than an hour!I have used this company for 32 years! An old timer in the community! I know all the companies! I just had them put in a new hot water system in before new owner took over. Paid much $$$New OWNERBEWARE!In spring of 2021, called to get out door hydrant fixed again!!.. That they fixed all parts a few years back.. they said; we are booked up. I said ok..call me when u have an opening. I need an estimate please for repair.Than...2 very, very, young men Showed up, no appointment, no contact from company to set up an oppiontment! And onthat day...I am Leaving for An appointment!I Requested repair ESTAMATE ONLY before service being done. On disability! To make sure I can PAY for bill.No contact from company that day! Confused why no word from them! Wanting estimate.After returning home I found a bill!!!!...instead of an estimate!!! I got a bill for $600.00 for an out door hydrant!!! Not as if it was a major plumbing problem!!!! Hello!Stating 2 Workers were there 4 hours fixing a small 4 ft x 3 ft deep sand based dirt that Acme replaced all plumbing parts just a few years ago...but they did not stabilize it. Leak, if I had to guess was right at first joint..hydrant to tall!!If I had to guess...I say they went fishing on my15 acer lake..lost track of time! As in pic...small shed filled with all containing to fishing! And charged me for their play time!!Found my fishing shed into that day!Tried to talk to NEW OWNER! Called, sent email...no Responsed!No Validation...he said: it's my workers word against yours! Hello...I had 16 employees. Not always honest!Dose the picture taken same day of service...look like it was dug up? My point!Beware! Not the same company it was years ago! NEW OWNER!!!It's been a nightmare!!!A few days later after their service I found water stilll leaking from hydrant.. had to turn off water valve!I believe it was never fixed!!! Dirt not moved..Only put post in dirt..and played all day!I Turned off the water valve!Contacted company again!!. Still broke!I did not authorize repair! And it's still broke! $ 600.00Owner refused to come to my home to investigate! Sent email because owner refused to talk to me!Owner Refused to dismiss service bill that was not authorize, nor fixed!!!!I pay all my bills!I have no reason to lie!My credit score is high! Not looking for free repairs!I am honest!New Owner Sent the bill to a collection agency for services not authorize or fixed!!!Who dose that? !!!!Its still turned off 2022 not usable!Why is new owner so opposing to coming out and investigating?I don't understand!If old owner new what is going on he would turn over in his grave and fire all employees! He was nothing like new owner! He was kind, honest, had high company morales! And tried to give honest work with honest prices!Filed complaint! General attorneys.. Amce response, all lies!!!As a company owner! My Customers came 1st! I'm sorry to say but when you hire several employees they lieNote: I replaced hydrant in 2000 took me 10 min. To dig..all sand!No I do not recommend Acme presently 2022 because of NEW OWNER!Far better plumbing companies in owensboro with honesty and integrity!A retired owner of a home improvement company: Choice windows & Doors in owensboro.Beware: dont get scamed by fake reviews! Small town!Only positive reports maybe from friends or family!Real reports from real customs are just to similar!
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May 2022 by Charles L
The tec was ride will not do business with them no more.
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March 2022 by Matt Cavins
I just moved to Owensboro recently. I have had Acme out 3 times already and each time has been a great experience. Quick work and quality. Different people each time and they have all been great. I have had new valves installed, a contactor on the A/C condenser replaced and a drainage issue fixed. Each time the quality of the work has exceeded expectations and the price has been shockingly low. Very glad to have this company to rely on.
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February 2022 by Andy Glenn
They did a great job, would recommend them highly
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November 2021 by Deborah Griffin
Steve Blair with Acme Plumbing was very nice and professional. He responded quickly and was very helpful in our time of need.Service: Plumbing pipe repair
