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March 2024 by chris davis
Purchased a “leather sofa” three years ago. Made the mistake of purchasing warranty that salesperson said “was well worth the cost.” Fast forward three years later and there was a tear on the seem of the footrest. Warranty company said that warranty will not cover the cost due to “weakness in area of furniture.”Had someone come from Ashley furntiture only to find out three years later that leather furniture only means that most of the furniture is leather and other parts are vinyl. Of course where the seem was split was vinyl and couldn’t be repaired.All this comes back to me mentioning three years ago to salesperson that main reason we were purchasing furniture was because problem we have had with vinyl furniture. Only to find out we were purchasing “mostly leather” furniture.I gave two stars because Jennifer in service department was incredible, helpful, and responsive despite service elsewhere.Certain we will have to purchase furniture in a few years and at that time our family will look elsewhere
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March 2024 by Jodi Watts
Hancock helped us find exactly what we wanted! We will always choose Ashley for our furniture needs! Thank you!
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March 2024 by Deana Trivett
Karen was really great to work with and assisted us to help us get what we wanted. Great staff and customer service.
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March 2024 by Tony Jones
Jake was helpful and good personality.
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March 2024 by Kasey Curtis
Jake was an absolute delight! I came in looking for a deal and a couch I could leave with. Jake answered all questions and also was a big help loading up the couch! Highly recommend!
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March 2024 by Alvionne Jones
Store is very organized and all of the staff were super helpful. I’m glad I decided to visit Ashley’s instead of anywhere else! Sarah was such a great help and very entertaining! Thanks for all of your help and honesty! Keep up the Good Work!
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March 2024 by Brittany Blair
Sonya was amazing !!! I had the best experience ever when it comes to buying furniture !!! She was so patient with me , explained everything to me in detail , helped my find my best option to fit my family's needs !!! My furniture was even delivered early !!! Thank you Ashley Furniture and the most thanks to Sonya for an amazing experience !!! Highly recommend !!!
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March 2024 by Sarah Best
Sarah absolutely made our experience better than 5/5 stars. She answered every question, gave us all the options, and we never felt pressured into anything. Went in for a mattress test and came out with not only a new mattress but a new couch as well! Thank you so much for a wonderful experience!
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March 2024 by Samantha Burst
Sonya was extremely helpful in every way possible. She went above and beyond!
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March 2024 by George Terrell
Michael was so much help picking out our new living room furniture. We were able to find the right set quickly and he answered all of our questions. We will definitely shop here again soon!
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March 2024 by Krystal Clark
The guy who helped us was amazing great customer service wonderful place very welcoming
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March 2024 by Margaret Thompson
Ashley has a great selection at great prices. Our sales person Jeff was really great! Definitely would shop here again.
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March 2024 by Kathryn Campbell
We were looking for a low platform King Bed and mattress. There was one style that was lower, and without storage. Bought it and the nattress. We will see if it is delivered when told.
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March 2024 by Sara Davis
We went into find a new rocking recliner. Jake was very helpful and answered all our questions. I even found an end table I didn’t know I wanted! We will be back!
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March 2024 by DruTheDoctor
Everything was great friendly staff, great experience.
