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June 2023 by Dereck
Never been but it won't leave my feed
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July 2022 by Nancy Joerss
Do Not Rent with Budget and run from this location! My sister, retired, on a fixed income, Army Veteran rented one way with her small dog traveling in a carrier. The van had hair when picked up but due to stress of losing our mother last year, our brother on May 7 and her beloved poodle 5 months ago she forgot to call Winter Haven pick up location to have noted. After just taking $250 + taxes(!) for a 'professional' cleaning from her debit card, they have yet to provide photos and evidence of what charge was for. This is a van with rubber mats. A good vacumning might have taken 1hr. The hair accused of is obviously from a cat. We don't own a cat. After hours of being on hold and broken promises of a call back from a supervisor, yesterday they hung up on her when she informed them the agent in Winter Haven stated she remembered the rental and would attest to the van having hair when rented to my sister. What kind of company robs from an aging veteran? A dishonest one. I myself called yesterday and after 27 minutes and a promise of receiving something in writing - I was conveniently disconnected with no call back and no email as promised. Sadly my sisters account is overdrawn and no decent customer appreciation follow up has been given. DO NOT RENT FROM BUDGET!Nancy J (St Pete, Fl)
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July 2022 by Raegen Radde
DO NOT RENT WITH BUDGET! ABSOLUTELY DO NOT! HORRIBLE EXPERIENCE! My great grandmother got taken advantage of, completely used, and ripped off by this company. The woman working is so slobby, rude, and flat out disrespectful. She charged her an outrageous amount of $265 after making false claims that there was PET HAIR in the car that apparently took this slobby woman 16 hours to clean? Her dog was in a carrier the entire time not leaving hair. This place is so unprofessional and need to rethink their entire business. DO NOT RENT WITH THEM.
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July 2022 by Christine Hille
If I could I would give zero stars, this is the worst place you could ever rent from. They will make up charges to rob you and then not return phone calls. They try to take advantage of elderly people with no way to fight them. Do not ever rent here, the Owensboro branch needs to be shut down or re-staffed! One of the most unprofessional people I have ever seen, working in what looked like week old pajamas and flip flops.
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April 2021 by Timm nichols
Made it easy
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October 2020 by Melanie Ambs
Multi service location. Rent a truck, purchase your next car or truck from Specialty Motors then hop across the street to Lanhams Off Road for tires or a lift.
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March 2020 by Bruce H.
We could not have asked for a better experience truck was extremely clean organized and everybody was so pleasant to work with so convenient for a drop off location we will definitely rent from them again we save hundreds of dollars compared to using U-Haul
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August 2019 by Ford Diesel
Utter con artists. Brought in a one way from another state that had been cleaned, (i.e. windows, dash, seats, etc.) Small town dealership wrote up bs claims to Corporate charging me an extra $500 bucks on my credit card. I already have my Attorney involved. We will see them in court. Renters beware! Drop off at any other location but this one!
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April 2019 by Weelz Weelz
Going down this place see Jared Lanham he'll fix you up great guy
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June 2018 by James Wright
They take very good care of the vehicle that is rented they explain everything to you where you understand
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March 2018 by Taylor Conrad
Too expensive🖕🖕
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February 2018 by Buttdr01d
This location needs to put overnight drop box by front door. I had to drive an extra hour one way to drop off keys for the truck I dropped off a night prior. Then, the clerk was rude.
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October 2017 by Matt Havener
Very nice owners
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September 2017 by Teresa Grube
Nice people
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March 2017 by Josh Piper
I wouldnt use a debit card there you wont know what they charged you for
