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September 2023 by Diane Goetz
Cody was great to work with. They went above and beyond to fix an issue that they didn't "have" to fix, and therefore have kept a customer :)
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May 2023 by William Geary
Mark was really great to work with.
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March 2023 by A Google User
Not sure. No communication between management and staff. Quoted one price but given a higher bid. Don't appreciate being shammed.
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October 2022 by Mike Anderson
Great selection, on-time installation.
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September 2022 by Bobbi Reed
I kinda expected more variety, but what they had appeared to be fine quality.
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July 2022 by Karen Jones
I bought a beautiful room size rug and a new recliner. Our salesman was Tom, I was very happy with the prices and the customer service
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July 2022 by Chris Isbell
Very helpful staff ! Needed a piece of carpet to repair a part of rug that my daughter's cats mangled . Helped me get as close a piece as the could. Would go there if needing carpet.
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May 2022 by Yolanda Butts
My experience with Carpet’s Unlimited was an excellent. Julie Tichenor was my salesperson. She made everything easy. She took her time and explained every step of the process. They did a great job installing the carpet. I was so glad that they took the old carpet. That saved me a lot of work.
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December 2021 by Alaina Collins
Excellent Customer Service & A Big Variety To Choose From.
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November 2021 by sherrie jones
New flooring installed today the guys who installed it were awesome and did a great job! Love my new floor!!
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November 2021 by Lesia Stallings
Too busy to talk to me .. was looking to buy carpet and have it installed . Terrible customer service.
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July 2021 by Shaun Newcomb
Really nice people
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June 2021 by Angela C.
As an employee for Ken, he bold faced lies to installers and rips them off completely! So whatever he says he will pay get it in writing and a signature and MAYBE just maybe he will actually have to pay what he owes you. Dishonest man.
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June 2021 by Angela C.
Ken will rip you off as a customer or even an installer. Me and my husband are good and honest people, he started working for him and had a pay agreement. Ken did not keep his word, shorted a few thousand!! Yes thousand!!! And acted as if he knew nothing. Live and learn I guess but wow we have never had anything this nasty happen to us.
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June 2021 by Gina D.
Horrible. Would not recommend this company. Been dealing with them over a year and just want my money back. Long story short, the first crew had worker that had never lay flooring and I was told it would take 2 days, took 5. I had wall damage, and found horrible job done, the floor all came up, months later they send 2nd crew of 2, supposed to pull it all up and lock it in or wanted to glue it down, they didn’t fix it, months later a 3rd crew of 2 men came and on 2nd day only one of the original plus his son came, said he was off school that day, not sure if he had ever lay flooring? I showed him where it wasn’t locked in, he said it was dark and that he would fix it,he didn’t …been calling store every week since March and got no where. The company had told him he was there because I had hired my own crew the first time which was a lie. I have gone through way to much frustration and unnecessary stress that I would not wish on anyone. Just want my money back, not a 4th attempt and they do not want to do that. Just not right
