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January 2024 by David P
Stayed at a total of 3 comfort suites in a month. This was the worst one I stayed at. Stayed in room 103
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November 2023 by Samuel Wallace
Paid a 160 dollars for my brother & me to stay one night , while visiting family.We’re watching tv, tv went out… all night..went down stairs to politely to ask about it.Employee laughed about it said gonna be a long night.I said yeah .. jus paid pretty good money & y’all can’t even provide a simple service television… that works…Not mention no one even tried to get it fixed.Won’t be here again…
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September 2023 by Amber Boggs
And we love the comfort suites they went out of their way for my family and friends to make sure she had a place to stay with her children while waiting on her apartment to be remodeled the breakfast staff was lovely front desk was lovely housekeeping ladies lovely place is clean swimming pool is clean highly recommend it! I don’t know I’ll tastic
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September 2023 by sheri lehman
I haven't stayed here yet, but with the complaints of the upkeep of the hotel, my guess it's not owned by Americans, I know the foreign people do as very little as possible to keep things nice. The government should step in or even the name brand should step up and tell them they have to keep it looking new or take their name off of it, and lower the prices to a second rate hotel.Rooms: Ok but old according to the reviews.
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July 2023 by Kris
We have stayed several times at this comfort suites. The housekeeping is awesome. Dawn, Lily, Emily, and even the new girl Tonya are very friendly and do a great job. Every room is cleaned spotless. And they deserve a raise. They do a great job.Rooms: They was clean and very nice.
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March 2023 by John D
Had a great stay here. I have to say this would be a great place for the hole family. Breakfast was amazing. I recommend staying here.
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February 2023 by Kim Val
My flight was canceled due to bad weather.. In a panic I was looking for places to stay and this hotel was a godsend..Good serviceWonderful Friendly StaffWiFi was super fastHot tub was so relaxingBreakfast was delicious
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December 2022 by Janet Magan
Management needs to repair front and side doors, and fix water problem in the parking area which has been this way for a long time. The hotel staff was very friendly and helpful----keepers for sure. Breakfast was good except stale donuts and fruit wasn't fresh, no bacon. Owners of this establishment need to check out buffets at Hampton and Fairfield which are really good. Hampton usually has fresh fruit and other items available all hours. I have stayed several times at this Comfort Inn mostly because it is close to my family, but also because the staff is so nice.Noteworthy details: Staff excellent
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December 2022 by vince lopez
I travel a lot on state rate so I am able to compare based on the same dollar amount. The room was old but well kept, shower had normal pressure, some stains on the floor, they had extra pillows in the closet. There was a smell in the room, which seemed to be in the wall near the entrance. Bed was nice and simple but not too soft or hard. Pool was shallow with only a couple feet. There was a hot tub. I only saw a person behind the counter on my first day of five. Cards don't work on side doors.Breakfast had a wide variety but the normal eggs, biscuits, gravy and sausage were below par with others places, even other comfort suites.
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November 2022 by Bruce Graham
This was one of my wife and my best stays ever. The welcome was nice at the desk, the room was comfortable and clean, and everything was in it's place. There were waters in the refrigerator and popcorn beside the microwave. The refrigerator had a freezer which is a definite plus. The bed and pillows were excellent. The shower was exceptional and it was one of the best "hotel breakfasts" we have ever had. The food was superior.
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November 2022 by Kimberly Roby
We stayed here last night, getting 3 rooms because we have a huge family. Everything was great!! The pool was awesome. Breakfast was delicious. Rooms are comfy. I have to brag on the night shift desk clerk. That gentleman was an amazing host to my family. He went above and beyond to make sure our stay was fantastic. Thank you!! Because of him this will be our go to hotel in Owensboro, KY.
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October 2022 by Shelly Ritchie
From the moment we walked in to the moment we left this was a great experience. Every single staff member was very friendly and helpful. Lots of relaxed and smiling faces. It was clean. The pool and hot tub were big. Beds comfortable. Breakfast great. We are an average midwestern family of four. I would definitely recommend!
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September 2022 by Tim Beasley
We had a little bit of difficulty in finding this hotel. Once there, the staff was nice. It's a decent hotel. Bed Mattresses were lumpy. Enjoyed the walk-in shower but there should have been some tip of lip where the water doesn't leak over the bathroom floor.
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September 2022 by Cindi Kueber
I recently booked a room at the Owensboro location: 2 Queen Beds, Suite,with wheel Chair accessible shower, for 2 nights for myself and my mother. When we arrived we were given a room on the second floor (204) and was assured it was handicap accessible. There was a maintenance man painting that room. I returned down to the front desk and told the lady who then gave me cards for room 206. I went back up to that room and maintenance man was just getting started to paint there, he said he would do it when we left! We got into the room with a button beside the door frame, for hearing impaired! This room was not handicap accessible, the tub was NOT handicap accessible. I was upset as I was assured by the desk clerk that the room was handicap accessible. The room was reasonably clean, however there was what appeared to be a burn spot on the ceiling about the smoke detector, there was only enough coffee, and water for one day, and no popcorn as promised by said front desk clerk, housekeeping did not come to clean, so no suppplies were available. Called front desk and did not get an answer. We went to try out pool/hot tub, and work out room; the pool was a little chilly but nice, the hot tub was extremely low on water that the jets blew the water out over the sides of the tub, the drains were raised so much it was a trip hazzard, and the work out room was closed. I don't think I will ever return, because we needed the room we paid for and did not get it, and it really didn't matter to the desk clerk. Cindi Kueber
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September 2022 by Tressa Trawick
Absolutely horrible experience. Filthy rooms, terrible service and the breakfast is not eatable by no means. Bath towels were all stained, Cob webs on the ceiling, smells like cigarettes and the elevator is a joke. I truly hate to leave bad reviews but there was absolutely nothing positive about my experience with this place.