FiveStar is a clean store with friendly staff and well-maintained restrooms. Customers appreciate the unique ice in the fountain machine and enjoy tasty food options like the Cuban sandwich, which many consider one of the best. The store also offers free air, a rare find at convenience stores in the area. However, some have reported negative experiences with a specific staff member who was rude and disrespectful, leading to a less pleasant visit. Overall, FiveStar is a popular stop for its cleanliness and food offerings.