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January 2024 by Pete Sinks
Green River Appliance was great to work with and has a very knowledgeable and professional employees. The delivery and set up was great and the guys did an awesome job. I highly recommend them
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January 2024 by Jeremiah Oakes
Friendly and very helpful. They were able to help me pick out a washer and dryer that best suited my needs. They were knowledgeable about the products.
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December 2023 by Ron Carpenter
Since we had purchased a freezer at the store, my first thought was to return to seek out a clothes washer. I knew what I needed and the sales person, Stacey Stewart, had sold us the freezer and pointed out the aspects of the brand I was interested in. Since it was a memorable experience complimentary to him and the warehouse personell who were quick to help, I will return as the need arises. I would recommend this experience to everyone.
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December 2023 by Sandie Price
I bought a kitchen bundle and couch from Green River. They had a really good sale going on. They brought everything out, moved my old appliances to my garage, and installed everything. They did an excellent job. I'm super pleased.
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December 2023 by Jason Harville
The sales team at Green River Appliance is second to no one. They are helpful and not pushy. The delivery team was careful and efficient. You get what you pay for with this place, that’s why I always go back.
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December 2023 by toebeans
The delivery people were excellent however the sales associates not so much. I purchased online and even got a receipt and confirmation. Went to store as advised by someone who texted confirming the purchase about a delivery date. When in the next day to sign paperwork as told by the associate. Get there show them my purchase to only be told in not so many words they wasn’t honoring that email. They went so far as to call my credit card company and they told them purchase was valid and I had in fact did by said product. I don’t know if it’s because I’m a black female but when I advised them who I was married to a white man whose family has businesses in Owensboro that’s when they started treating me as a customer and not someone trying to run aCon. For the owner in response to your answer, I did use a brandsource credit card. Which you said comes out immediately. But yet he called and verified. I was there an hour for this. Which leads me back to maybe my color affected why he was hesitant to believe. Then was told because all dryers of my make were damaged and was supposed to have been issued a credit yet I’m still waiting for this. So… got treated like I was running a con then got damaged merchandise and still waiting on my check they were supposed to credit me for the damage. I will not be back and will let anyone who asks to go elsewhere
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December 2023 by S. L. Spalding
Purchased a LG washer and dryer set.. Sales lady was very knowledgeable, very accommodating and efficient. All my future purchases will be from Green River Appliance and Furniture because they offer quality products and service their products.
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November 2023 by Jane Lovekamp (jane1234)
They were fair in pricing from other stores. They thoroughly researched the models and options to make sure that we received the features wanted. Installers are experienced and carefully removed the old 25-yr old dishwasher and installed new. We are pleased with the value offered by their services.
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October 2023 by Jane Roberts
Sarah was excellent at answering our questions. I expect great service after the sale from Green River Appliance as always.
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October 2023 by sammy king
Great hometown business. Friendly and professional folks to deal with. No high pressure sales and will bend over backwards to work with you. I recommend them.
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September 2023 by Richard Bees
A+ came in to clean up another HVAC company's mess, and they did a great job. We ended up replacing coils both in the furnace and the roof, correcting the wiring, replacing the thermostat, even changing to a better air filter. I'll say this much about the other company, they did all the previous work, cleared the system at inspection, and then the whole fell apart the day we moved in. Wish I had that money back, tremendous waste of time.
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July 2023 by Patricia Sargent
Absolutely loved it. Lady was so good to us. Beautiful showroom. Very nice man to help also. I don't make decisions fast. So I was very satisfied.
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July 2023 by Matthew Brown
Thank You Green River for the help in purchasing my new air- conditioning unit! The staff was very helpful and friendly. They made me feel important and took the time to help me with the right purchase for me and my family!
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July 2023 by Darrel Heisler
Stacy is an amazing salesperson. He is very knowledgeable on your products and if he doesn’t have an answer to your questions, he finds it ASAP. He is also very nice and accommodating. We ordered a whole house of appliances in less than 30 minutes. Great experience.
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June 2023 by Trudy Mattingly
Green River Appliance had the exact model of Speed Queen washer and dryer set available thst I wanted. I brought my own trailer and went to the warehouse to get them loaded. The guys at the warehouse were great, very friendly and helpful. I got the set home and when un-packing the dryer we noticed big dents on bith sides and damage to the back panel. I called them.and they let me bring it back and exchange for another dryer. The gentleman at the warehouse unpacked this 1 before I got there so he could be sure I was getting a good 1 this time! Wonderful buying exoerience and customer service! Sincerely, Trudy Connor
