Lowe’s is the go-to place for all home improvement needs in Owensboro, KY. Customers can find gardening supplies, new appliances, paint colors, and patio furniture. However, some recent changes have drawn mixed reviews. Many customers are frustrated with the new self-checkout system, feeling it forces them to do the work of cashiers without proper assistance. Some have noted that staff members are not always friendly or available to help, leading to a less pleasant shopping experience. On a positive note, the store is praised for being well-stocked and organized. One customer highlighted the helpfulness of the employees, who are ready to assist with questions and find items. The store manager is recognized for maintaining a clean and welcoming environment. Additionally, customers appreciate the store's support for veterans and its dog-friendly policy. Overall, while there are concerns about service and self-checkouts, many still enjoy shopping at Lowe's for the variety and support they receive.
Very helpful staff, great store, lots of hardware and supplies for home improvement!
February 2025
Very friendly and helpful employees. Store is clean.
January 2025
Overall I always have a good experience at Lowes. My only suggestion would be a little more training of employees who deal with speacial orders and pricing.
