Lowe’s is the go-to place for all home improvement needs in Owensboro, KY. Customers can find gardening supplies, new appliances, paint colors, and patio furniture. However, some recent changes have drawn mixed reviews. Many customers are frustrated with the new self-checkout system, feeling it forces them to do the work of cashiers without proper assistance. Some have noted that staff members are not always friendly or available to help, leading to a less pleasant shopping experience. On a positive note, the store is praised for being well-stocked and organized. One customer highlighted the helpfulness of the employees, who are ready to assist with questions and find items. The store manager is recognized for maintaining a clean and welcoming environment. Additionally, customers appreciate the store's support for veterans and its dog-friendly policy. Overall, while there are concerns about service and self-checkouts, many still enjoy shopping at Lowe's for the variety and support they receive.
Had the item i needed but had empty/ carts and stands blocking 3 different isles . Had to move mt carts to access area. No customers or employee working in area , just a cluttered up mess left .
November 2025
I always choose Lowe's for the simple fact that it doesn't matter what department he's working in, I can ALWAYS count on Danny to help me or point me in the right direction. (Or teach me how to use tools).
September 2025
I went in today to buy paint for my bathroom. The fellow working in the paint department was very helpful and friendly. He answered all the questions I had about the paint I needed. I'll be sure to go back to Lowes for paint.