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November 2023 by Travis Berry
They dispatched very fast and got my “ too heavy of a medium duty truck” on their roll back with zero issues. I originally called another local first that either wouldn’t/couldn’t, but Mccartys got the job done when the other company couldn’t be bothered to do it. Thanks guys!Service: Local hauling
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November 2023 by Hannah Norman
They were quick and had no troubles when getting the car to where we needed it to go. I will definitely use their towing service in the future if I am in the area.
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October 2023 by Susan Adams
The McCarty guys came quickly to my house, tested my battery and showed me it was almost totally drained. They replaced it with a new battery, which I asked for, since this was the second time my old battery left me stranded.I'm thankful for the nice, professional men who showed up to help me. I would definitely recommend McCarty's for automotive services.Service: Battery service
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September 2023 by Peter Brink (PJ)
i'm giving them 2 stars instead of 1 because the towing part of the transaction wasn't bad. had to get it towed 1 hour away from Owensboro & the guy who picked it up was a decent guy. had absolutely no problems with the towing part of it, and in that department i'd actually recommend them.not so sure about the auto repair part. for starters, the front desk people came off as short & unfriendly. they were a little better in person, but they were especially that way over the phone. i had to get my Jeep dropped off at their shop after having it towed by them, and when I got it back it had a new problem that was not there before. i ended up having to get my spark plugs & ignition coil replaced, although i went to a different mechanic for that cause i just didn't feel too sure about McCarty's. something weird about having that problem only after visiting them & they told me NOTHING about a problem with the spark plugs when diagnosing my Jeep. i emailed them over the problem and got no response. the mechanics were really shifty people, the kind of people that just stare at you suspiciously on your way out of the shop. something about the people there & something about getting the Jeep back with a new problem did not scream "trustworthy" to me.TL;DR - i would recommend them for towing, i would not recommend them for auto repair. seemingly short & unfriendly people at the shop who may also be untrustworthy
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September 2023 by Peter Brink
i'm giving them 2 stars instead of 1 because the towing part of the transaction wasn't bad. had to get it towed 1 hour away from Owensboro & the guy who picked it up was a decent guy. had absolutely no problems with the towing part of it, and in that department i'd actually recommend them.not so sure about the auto repair part. for starters, the front desk people came off as short & unfriendly. they were a little better in person, but they were especially that way over the phone. i had to get my Jeep dropped off at their shop after having it towed by them, and when I got it back it had a new problem that was not there before. i ended up having to get my spark plugs & ignition coil replaced, although i went to a different mechanic for that cause i just didn't feel too sure about McCarty's. something weird about having that problem only after visiting them & they told me NOTHING about a problem with the spark plugs when diagnosing my Jeep. i emailed them over the problem and got no response. the mechanics were really shifty people, the kind of people that just stare at you suspiciously on your way out of the shop. something about the people there & something about getting the Jeep back with a new problem did not scream "trustworthy" to me.TL;DR - i would recommend them for towing, i would not recommend them for auto repair. seemingly short & unfriendly people at the shop who may also be untrustworthy
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September 2023 by Valerie Maher
We called on Monday, September,11,2023 for a change of our Rv tire that had blown on the interstate about 14 moles from the Hanson exit off of Interstate 169.They, at first, could not figute out where we werr, even tjough hwy 56 was in front of us and comes DIRECTLY FROM OWENSBORO! After they finally understood where we were, dispatch sent out ROWDY, who did not show up, 6 hours later we recieve a call saying he had a hole in his gas tank and they WERE NOT SENDING ANYONE!! ME, a duabetic and having our 6 year okd grandson with us, waiting 6 hours on the side of the interstate for a service call that we coukd have gotten done by others? But instead we are spending the night on the side of the interstate wondering if we will be safe and with HUNGRY CHILD.Service: Tires
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September 2023 by Birgit Jones (Designs by Birgit)
We really like McCarty’s, and they have repaired our vehicles for years now. Extremely knowledgeable, great communication, and fair.Services: Electrical
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September 2023 by Linda Winstead-Stevenson
I was a bit snappy when called afterwards regarding quality of service. Looking back now I give this establishment a big thumbs up. Everybody doesn’t speak Linda!Service: Car towing
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September 2023 by maddiestar slime and other stuff
The job was an undertaking! They all took good care of the flex. I was taken care of as well. Customer service was awesome. There quote was right on…No surprises… thank goodness. I recommend them highly! Very informative…Services: Engine repair
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September 2023 by Steven Goodrid
The work on my truck was completed thoroughly and quickly. The mechanic explained exactly what work needed to be done. Everyone at McCarty’s was friendly and very helpful.
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August 2023 by Jennifer Perdue
Excellent, Professional Service. Vehicle was finished same day. Ladies at the front desk were positive, smiles, helpful, and thanked me when everything was completed. I appreciate all of this and recommend McCarty's for any of your auto repair or towing needs.Service: Brakes
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August 2023 by Emily Pruitt
My car was stolen and I chose this place because of it's high rating . I had to have my ignition and steering column replaced. I told them before I brought it there I was going to be moving out of state in 10 days and was told there would be no problem getting it done by then. Well 10 days went by and it still wasn't fixed was told the parts came in broken . I was understanding said I'd pick it up the following weekend. They lied saying the parts were on the way all week when they hadn't even reached the warehouse yet. Also said they could program keys but really they called a lock smith and I got a key that doesn't even have a chip. Promised to call me and keep me updated and I had to call them every time and was put on hold for 30 mins half the time. After 3&1/2 weeks I finally got my car back . overall very unprofessional.
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August 2023 by Jackie Woodcock
I blew a tire on the way to work this morning on the parkway I googled towing services because I didn’t think it was safe to try to change a tire in my location. I picked this one and received fast prompt service. My driver Aaron was the absolute best. He made sure I was safe and out of traffic and harms way. And took me to a place to have tire replaced. My bad day got better because of this company.Service: Car towing
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July 2023 by Eric Sitarz
Not only were they able to tow it to the facility they were able to get the work done quick and fast. Very nice and professional people.
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June 2023 by J E
I had a vehicle wedged in a pretty tough spot. Wayne got me out and suggested McCartys for the repair. The guys at the shop did a great job repairing my truck and the price was good too.Services: Engine repair
