-
January 2024 by Chrissy Bray-Cotton
Superior service
-
June 2023 by Roger McFarland
Austin (district manager) at the MetroPCS location on West Parrish Ave was great and very helpful, he immediately notified me of discounts and helped me pick out a phone fit for my needs. I highly recommend MetroPCS not only cause of their service but staff as well.
-
April 2023 by Amber Hughes
Hire more people and pay them properly so we can have prompt service plz.
-
December 2022 by Tracy Cassaday
I'm pretty sure they put a new building up behind where this one was. I've been a metro customer for about 5 years. This is my store. I've had varying experiences with staff here. Most were great and others need to find a new line of work. I don't really care for the other local locations.
-
July 2022 by Joseph Pate
I would give them a zero if possible.. I have been going through metro for two months and I started having issues with my phone that was brand new so they gave me a replacement phone and it's going on two months that I haven't had any service, can't use my mobile data or receive any calls or make calls and been calling customer service a 100 times and went to the store alot and no one knows why my phone service will not work so I'm stuck with paying for service which I'm not able to use so if you want to throw money at a company and get nothing out of it then metro is your company. I'm switching to T-mobile so I can get actual service, metro pays T-mobile money to use their brand name and equipment but lacks on professionalism and the supervisor at the customer service was highly disrespectful and unprofessional as well but the ones in the store was nice but I need a phone company that can actually help when there's a problem so if your reading my review then don't waste your time with metro, go straight through T-mobile.
-
February 2021 by Lalo Velazquez
I have never been treated so rude ever. The employees were absolutely just rude.
-
January 2021 by Aaron Whelan
Austin sold me a bad phone I had a supervisor with metro pcs on the phone telling him to refund me Austin then says he can't the supervisor then tells him that he is reading the policy and it says he has to replace the phone are refund me as soon as the supervisor says that Austin says did you here that he threatened to shot me the supervisor on the phone said he didn't say that all that is on a recorded phone line the supervisor is working with me i have his name and ID number cause it all was on a recorded phone call and my phone was on speaker I'm switching to cricket and deactivating all my lines on metro and also have done contacted my federal lawsuit lawyer to file a clam im waiting to here from the Corporal manager before I take the whole phone conversation to the Owensboro police the metro supervisor says he doesn't want me to leave metro but Austin has ripped me off and told me to not come back to that store so I'm taking legal action and changing phone companies
-
November 2020 by Emily Dixon
Jennifer is always nice, helpful, and personable. Highly recommend Metro PCS on East Parrish.
-
October 2020 by Halie Mayfield
Go Austin! He’s great thank you for fixing my phone I really appreciate him always being friendly & helping. He’s a great guy!Once again to add to my comment, Austin has helped me again! Thanks a million! He’s always so friendly & helpful!
-
October 2019 by Kimberly Mayfield
Go Austin! He’s great thank you for fixing my phone I really appreciate him always being friendly & helping. He’s a great guy!
-
April 2019 by Paula Wink
Jr is awesome
-
February 2019 by Joshua Burdin
Customer service was inaccurate and unfriendly as possible. Hate goin to this store
-
December 2018 by Wanda Johnson
They, dont live up to there word! Website said open on thanksgiving......clled and all locations clised!!
-
October 2018 by Judy Eastin
I have had MetroPCS service for over a year now. I love their service and their staff on Parrish Avenue is very helpful and courteous. They have great deals on monthly plans with free phones for new service. If you are looking for a great plan and phone trying MetroPCS.
-
September 2018 by michael nicholson
Good store sucks that they dont carry zte product's nomore