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August 2023 by Debbie Peabody
Had Nick T Arnold repair four rings that needed new prongs. The customer service employees at the jewelry store on Calumet trace were very helpful and friendly. It was evident they enjoy their jobs. It was a pleasant experience. The repair work looked fine; however, the promise date for completion of the repairs was not met. It took over 3 weeks to receive ALL my jewelry back into my hands. That is more than a full week later. I finally had to call twice for information about my rings. Received final ring back today. The repair work looks very nice. But the length of time it took to return my jewelry was frustrating.
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July 2023 by Tanya M.
I just picked up a gold box chain I had repaired and to my surprise you cannot even tell where it was broken at,I’ve been using these jewelers for years & highly recommend them.Very professional.07/28/2023 : )
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July 2023 by Mark Bate
The staff was courteous and polite. I had to do some welding on my dad‘s glasses. They’re excellent job cannot even tell where the work I’ve been done good job thank you.
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June 2023 by Stacey Kropp
They were very helpful! I needed a birthday gift for my sister-in-law and I found a beautiful Pandora charm in an affordable price range! Thank you!
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June 2023 by Bill Harris
I showed up a few minutes after hours to get my daughter a gift for her 18th birthday and the ladies stayed open late to help me. What a great team! I love this place.
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May 2023 by Amy
Customer service is always very professional and nice ! I’ve been using Nick T Arnold for years to get my jewelry sized, because it’s done in house and never takes more then a couple days
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May 2023 by Claudia Abrams
I love Nick Ti Arnold’s. I have made many purchases from them. Staff are extremely friendly. Emily and April are excellent and always know what I need.
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May 2023 by Belinda Lents
Amazing customer service. I went in to have two rings resized and loved the attention to detail and the kindness I was shown. Prices were reasonable and the work was top notch. Definitely recommend Nick T. Arnold for any jewelry wants and needs.
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April 2023 by Jordan Daming
The staff was amazing through my whole process at both stores. I got both mine and my husbands wedding bands here. It was a fantastic experience. They didn’t have my husbands size in the right I wanted, so they ordered it for me and it came in less than a week! I would definitely recommend coming here. They helped me find the perfect rings.
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April 2023 by Joseph Yazvac
The jewelers here are highly trained professionals who have rebuilt my older watches finding parts from multiple places. Their expertise is exceptional and the quality of their merchandise is exquisite. I highly recommend them without reservation!
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March 2023 by matthew brenner
Had to get a new necklace. Candy and I looked at several to no avail. Then she recommended some other styles and asked if I could come back the next day to see them. Well she got some very nice choices. Long story short her customer service I believe went way above satisfaction. As always a gr8 experience there. Thank u Candy
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March 2023 by Darla Barker
I have had trouble with my watch. Mike had been working on it without charge for weeks. He cares and is willing to go above and beyond to make sure I am happy and my watch works liked it’s supposed to.
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January 2023 by CHRIS ARMSTRONG
We’ve been loyal customers @ NTA for over 20 years; I don’t even consider going elsewhere. NTA is a “one-stop shop” for us, since we have bought jewelry for everyone in our family. They do it all, from selling quality pieces to repair & design. Keep up the good work!Many Thanks!
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January 2023 by marchelle crite
The first young lady I dealt with made me feel welcomed and valued. She was polite and attentive to my needs. The second person I dealt with was an older lady that was be littling me indirectly be changing the length of the layaway by 6 months when the younger woman said i had up to 9 months. She made me feel unvalued as a customer. I mad two layaways that day but after my experience with the older lady I came back and got one out even though my money was tight. I hope no other customers have to deal with this.
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December 2022 by Cierra Robison
I have been at customer at Nick T Arnold for years and will continue to be, even after moving out of state. They are the best jewelers with stunning pieces. I have shopped personally with Emily from Pandora items to engagement rings, earrings, and bracelets. She is very friendly, personable, knowledgeable, and listens to what you are looking for and if you’re anything like me unsure of what it is exactly you want she will take her time with you to find and build rings that fit your budget and style.
