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October 2023 by Jess Johnson
I have two accounts set up and they had the wrong number for one and didn’t even try to call the other number that had the same name and everything, I don’t see why they just didn’t link the accounts, but they didn’t let me know before auctioning off the storage unit that contained some of the stuff I had for my baby, which I don’t have the money to go buy new things at all, it had everything I owned of my dad who died a few years ago and I lost everything. They didn’t give me no heads up and had all the wrong information. And all they had was attitude when I told them. I paid it last month and they still auctioned it off. I mean if my money didn’t go to the storage unit then what did they take it for? Everything I needed was in there and I have no money to get it back and they aren’t even considerate of that. They had attitude and hung up on me.
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August 2023 by Tracy Evans
Casey was very helpful even on a sat afternoon she gave me the same service as if it were Monday. Bldg. was clean and secure!
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February 2023 by Keizie Babi
They are very expensive and also lock their gates at night so if you work and can only visit your unit at night time don’t bother to rent from here because you will never be able to get in
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October 2022 by Megan Jane
Before making my account online and getting my discounts online I spoke with the man that works at the 2nd Street address and he was so kind so understanding and I knew right then I had the best storage place to rent for my stuff! Thank you Owensboro Self Storage for your honesty and promotion for my savings today!
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July 2022 by Ridge Roberts
Well maintained very clean unit great people
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April 2022 by Derrick Thaxton
Had a good experience here.
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March 2022 by JULIE CURTIS
Clean, easily accessible units. Well lit and secure. Owners are great to work with. Definitely recommend.
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December 2021 by Corey Maglinger
Don’t rent units from this guy he will draw out payments red lock your stuff while you are away sell all your personal belongings leave you dry without a single thing and tell the courts that you are to pay property taxes on old property that are no longer in your possession one star all the way your getting a letter sent to you for $12,000 cash for doing me that way and if you don’t pay it will take it TRIAL!
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December 2021 by Angie Payne
They are clean
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August 2021 by Kourtney K
Clean and safe, with friendly and helpful owners.
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July 2021 by Carene Sater
This place is actually one of the cleanest I've ever seen for a storage facility. It is well lit and gated, but also located in a good neighborhood. I'm grateful I found it. Not too worries about my stuff now.
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June 2021 by Amber Benter
I previously gave this business a bad review, but would like to say that they corrected their mistakes and refunded me the full amount owed to me. I'm very appreciative for times are hard. Very pleased that this business takes care of their customers.
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June 2021 by Clipz Playz
The man that I spoke to took my money 390. He charged me $80 to hold 2 spaces but then I ONL ended up needing one, no refund. I paid $310 for 2 months and found out I didn’t need the unit at all. He only wanted to refund $155 of the total I paid him. He told me he would refund $250 and the other $100 hasn’t been returned. If you’re a woman doing business with this man be careful he will try to get you.
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May 2021 by Charles Stewart
So glad I found this place i love the way I was took care of
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December 2020 by Charles Oliver
Pay your rent on time and the place is excellent. Friendly any time i had an issue the owner always took care of me.
