-
November 2023 by Orrin H
I went there to pick up a package that FedEx dropped off there. And they told me it was not there. They only had one package in the cabinet and I told them that looks like it right there. And they said no that’s not yours. After calling FedEx And FedEx calling Walgreens. They said yes it is there. And so I go back and it happen to be the package I told them in the first place that was mine. Idiots!
-
October 2023 by Leslie Redd
So I pull up at 12:55pm, they close at 1 pmFor lunch and I respect that .. However there is no need to be rude by just putting a piece of cardboard over the window ... They could have said Hi I'm sorry we are closing for lunch but no instead they just throw a blacked out piece of cardboard in my face ..And then when I walk in to speak to someone about it it takes 7 mins to get thru the counter and by then the manager Jenny says well it's 1:05 pm now ... ok lady I get that but my point is tell your employees to have respect... My family is changing pharmacies this place has been going down the last few years and I'm not the only person saying it. When Jeb was here it was ran right...
-
September 2023 by Bill “wilbert” Knight
Never have in stock what you need Always have to order itThey can do better
-
May 2022 by Jasper S.
Dishonest when putting customers off when they failed to fill prescriptions, have to return several times due to inability to meet their own schedule. This has happened on numerous occasions.
-
September 2021 by C K.
amazing i recommend walgreens over cvs anyday! walgreens is doing the best they can with the staff that actually shows up! be respectful!
-
February 2021 by Katherine Michele Ramos-Purcell
customer service people are nice
-
January 2020 by Burt R.
No matter what time of day I go in, I ALWAYS have to wait entirely too long. I do not purchase my medication here; I merely go in for snacks and things of that nature. Often there won't even be anyone behind the counter. The clerk who is supposed to be there typically is found in one of the aisles stocking and not paying attention to the line of people waiting for them. When they actually are behind the counter, they take forever with each customer, partially due to their long-winded conversations with each one. They try to be friends with everyone. Some actually started calling me by my first name because it was on my debit card. The most offense clerk activity I witnessed would have to be the one cleaning her nails while still helping me. Go to Kroger.
-
October 2019 by Madison Paige
EXTREMELY rude staff!!! Slamming things huffing & puffing as if it’s an inconvenience to them to do their job.
-
October 2019 by David Holman
Wrote the wrong dosage on our toddler's prescription.When brought to their attention their only reply was "would you like a new label?"
-
October 2019 by Jeff Arnett
They have to much business, and to few staff. The wait times, are unbelievable long, and the staff seem stressed most of the time. I guess this is what happens when you buy out you competition, and refuse to increase your staff. It's not uncommon to see prescriptions laying in the floor, with the techs trying to sort them. I believe the workers are trying to make the best of a bad situation, but until the corporate overlords wake up, things will only get worse. We're currently looking for another pharmacy, not ran by these people.
-
April 2019 by Pamela Goodman
Alway say 2 hours and meds will be ready. They text me i show up still 2 more hours. I have the flu way past sick and tired of driving there. I will be changing service is terrible
-
October 2018 by Rod P.
Horrible. I spoke to a person over the phone and they said three hours. I show up in four and it's not filled. This place deserves less than one star. I'm moving to CVS.
-
June 2018 by Emma L.
I picked up a prescription on June 25th and instead of paying the $3.35 I was quoted by my insurance company for the prescription the pharmacy instead charged me $37.36. It also took them 12 hours plus to fill two prescriptions one prescription was just a box of patches that would normally probably only take 5 mintues to do. They added an extra prescription on that I hadn't even asked them to refill. I am switching all of my prescriptions over to the home delievery pharmacy my insurance company goes through and I encourage others to do the same.
-
May 2018 by Neal Kimmel
First Class
-
April 2018 by Jill E.
How is possible to have this poor customer service? It seems that each customer requires about 10-15 minutes to help. They are also possibly the rudest people I have ever been unfortunate enough to have to deal with. I just cannot comprehend how a corporation can be so...BAD. If the girl behind the counter spent as much time with customers as she does flirting with her co-workers, I would give them a 5 star rating!
