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April 2025 by Ginny Clark
Responding to the Howard family because I don’t know how else to:
I’m sorry you had a bad experience. It was me who asked the father to move, but he was sitting in the ministers seats and there were 3 of them and 2 singers in a packed chapel. I don’t know where else you expected me to put them. They have reserved seating and family has reserved seating. I originally tried to move him over into the front row of chairs, but when he wasn’t satisfied with that I offered the family room with a great big comfy couch that would have been much more comfortable than the hard backed chair he chose when he got mad and left the chapel to sit in the hallway, but he WAS NOT asked to leave the chapel. He did that on his own. And I know another member of the staff tried to get him to return to the chapel and he refused.
As far as the obituary goes…only one side of the family participated in the arrangements. It’s hard to get the correct information on the obituary when you don’t have it. And while I didn’t personally handle the obituary…I know any corrections that needed to be made were made if we were aware of them.
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April 2025 by bohoward russ
Kinda people that treats the father or the decease like trash. Makes them move to the hallway. So the people they want up front. I'll never use,step foot in that place again..... or represent them.
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April 2025 by R Howard
I’m extremely disappointed with the service we received. During a time of deep grief, we expected compassion and professionalism, but unfortunately, that was not our experience. Communication was poor — we had to follow up multiple times to get updates and clarify details that should have been handled with care.
To make matters worse, the brother and father were asked to move to another room during the funeral. It was incredibly disrespectful and caused unnecessary distress on an already painful day. There were also errors in the obituary and funeral program, even after we provided corrections in advance.
What should have been a smooth and respectful service felt disorganized, cold, and poorly managed. I would not recommend this funeral home to anyone looking for dignity and care in honoring their loved ones.
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March 2023 by Michelle Barber
They did absolutely everything they could to make this difficult time easy on the family, even with the difficulty the out of state funeral home have them, they remained professional and went above and beyond. Thank you
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February 2021 by Janet Dodge-Hollon
I just want everyone to know how amazing these people are. My husband passed and they came to my home. They are real warm and welcoming. I could feel the compassion they have for their calling in life. I felt they went beyond my expectations, to made me feel comfortable. I would definitely recommend them.
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December 2020 by Dewayne Carpenter
I lost my mom Kathy Carpenter on 11/11/20 my family has always used Richardson funeral home. I can’t thank them enough for all they done thur this difficult time I think of them as family because that’s how they treat you. Thanks again for all you done for my family may God bless each and everyone of you.
