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March 2023 by C C
Good pretzels, fast service.
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January 2023 by William Russell
Ashley cooks the best pretzels. She needs to be promoted.
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November 2022 by Lamont Copeland
The pretzel dog was awesome with cheese and strawberry lemonade
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February 2022 by James Davis
If u could give one star I would. This one in the mall is the slowest place I've been it takes forever for the simpleness of bread.
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December 2021 by Abby Neihoff
their service is always so slow and they’re rude and never have enough product pre made and the drink machine is broken half of the time
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May 2021 by Jenny Misiewicz
This place has the best pretzels in the world. We got one off the food truck a few weeks ago, and it was awesome. I have literally never enjoyed a pretzel like I do when I have one from here. They have a taste that cannot he beaten.
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March 2021 by Lori Bruce
Just ordered at the one in the St. Matthews Mall in Louisville, KY and the lady told me it would be 5 minutes because they didn’t have what I wanted ready. I told her that was fine and she said we can’t give you what we don’t have! Continued to mumble to her coworker about me and my family. She was being so rude her coworker was trying to get her to leave the front line. She told the guy behind us that it would be at least 15 minutes for a pretzel. My husband and son were so upset by her behavior they didn’t want me to get anything from there. She was way out of line. No excuse to treat someone like this. We were not being rude at all. Sad
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February 2021 by Brittani Williams
Rude employees. We went to get a cinnamon sugar pretzel at 5:19. They had thrown all the cinnamon and sugar away and didn’t close until 6. Employee was complaining to another employee right in front of us about making more cinnamon and sugar for the pretzel.
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October 2020 by Jeremy Hayes
The app doesnt work right half the time leading to incorrect orders. I will not use this app/location again
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September 2020 by Katie Spicer
The lady running the store today 9/14 at 2pm coughed into her gloved hand and touched the food. its not the coughing that bothered me. its the fact she didn't change gloves.. how discusting!! I won't be back unless she isn't there. this is the 2nd time its happened!
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November 2019 by Todd Griffes
Great little pretzel place in the mall!
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August 2018 by Danielle Logan
Awesome place to eat have buttery soft pretzels but a ok place to work for if you like getting hit with bad overall corporate attitude and not get paid like your suppose to also corporate racism is not good at all..
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August 2018 by Nathan Bailey
Had to wait 20 minutes for them to make me a pepperoni pretzel; and it came out completely burnt and greasy.
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August 2017 by Belle Smith
it was awful the associate was RUDE and they gave me a burnt pretzel that gave me food poisoning i am not very happy
