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December 2023 by Jerry Wilson
Helpful and fast as possible
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March 2023 by cody wiggins
Tylor was realy nice and helpful. Great phone and service, highly recommend
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July 2022 by Chelsea Morse
Absolutely the worst service and customer service I have ever used!!! They couldn't activate my phone after they confirmed they could. I pay the $100 and my phone didn't work and they wouldn't refund me or put it towards another phone!!! I wouldn't ever recommend this service from this Paducah store!
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March 2022 by Denise Morella
I have tried every wireless phone company in Paducah including Verizon and T-Mobile. They guaranteed their phone services would work where I live and they did not. Then they tried to send me an outrageous bill for services I didn’t even get. Cricket is the only one who has absolutely worked 100% of the time and I have never regretted switching to cricket and they’re actually cheaper than everybody else and I love my cricket wireless! I absolutely recommend them to anyone in the Paducah area.
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January 2022 by Jasmine Jones
The store manager is amazing!! The phone I wanted wasn’t in stock in Murray, and they didn’t offer to order it. She said it was out of stock but could probably get it. She made a phone call, and ordered the phone that fit my needs right away. Awesome customer service!!
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December 2021 by Sherrie Duncan
I've never had but the best out of the employees at their store's and I've been to both that I've got near me. Always have met my needs far and beyond. I've tried other companies but I think I will stick with cricket wireless from now on.
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December 2021 by Tracy Bentkowski
Wemt and upgraded my husband's phone and the 1 salesperson...Kim Garnett is THE BOMB
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September 2021 by Jeremiah Decker
These folks are always cheerful and fast af. Best cell service and pricing I've ever had!
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May 2021 by Hannah Williams
Taylor helped tranfer my number over to cricket. Her customer service was outstanding. However, i am rating the company 1 star because it seems like the upper management treats there employees terribly.
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February 2021 by Richard Wyatt
Very helpful ?
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January 2021 by Jeremy Hayes
Kim Hayes did an AMAZING job! 5 star service! The process was very fast and Kim was very knowledgeable.
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October 2020 by Missie Ingram
The staff at this store was not helpful in any way. Their customer skills are horrible and extremely rude. STOPPED all service with Cricket Wireless because of the horrible service.
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February 2020 by Natasha Kay Smith
Love cricket an all workers are awesome.
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January 2020 by Karamello La'Cour
Cricket is the best and most affordable service around!
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January 2020 by Crystal Whitt
good customer service ....great people
