-
November 2024 by Michael Ratliff
Called for a part gave the part number they had one in stock. It was not a carrier part. They told me on the phone that I would have to have an account to order the carrier original. So I ask how much was the one in stock he said 15 to 20 dollars. I said that one will be ok. Drove all the way over there and they would not sell it to me. They said their policy was you had to have an account to buy an electrical item. So I ordered the factory original from eBay for 28 dollars free shipping. Should get in two days. I can buy anything they sell in their store from eBay. I will never do business with them again.
-
May 2024 by David Barnett
Very Helpful
-
May 2024 by Darren
One of the best stores I’ve been to during my time as a service tech. Knowledgeable and friendly counter sales people, good selection of products, great classes, and drinks/snacks for techs just makes the place an enjoyable experience.
-
March 2023 by Bill Warren
Was a customer for over 20 years. Spent good amount of money over the years. Service fell very sharply .
-
March 2021 by Combat Cracker70
Unfriendly never answers the phone had me waiting forever
-
March 2021 by Tony Wallace
Great service! Extremely friendly staff. A refreshing change in today's commercial environment! I highly recommend!!!
-
March 2021 by gary warren
Nice people always helpful
-
March 2021 by Patrick sullivan
Can get any item
-
March 2021 by william grimes
Very helpful
-
March 2020 by Scott Blatter
Very knowledgable staff. Courteous and helpful. Great stock on hand. I highly reccomend them.
-
March 2019 by Kent Brandon
Tried to explain my situation to warranty department and was hung up on. I am on the hook for an AC unit that left the factory with a freon leak. Goodman representative told me it was up to distributor whether or not to replace it. Johnstone chose to hang up on me.
-
March 2019 by david collins
The most helpful sales people I've ever dealt with. 35 years in the field.
-
March 2017 by Michael Coomer
Needed a blower motor for my furnace out of a 1996 mobile home and they had one in stock and it was an oem fit so it was an easy plug and go, also the guy helped me with getting the right stuff for cleaning my a coils to my air conditioner so I would get the beat cold air from it
