LensCrafters at 5101 Hinkleville Rd is dedicated to providing quality eyecare. The team is fabulous, extremely helpful, and polite. They offer a complete range of premium lens solutions and a wide assortment of designer brands. All prescriptions are welcome and they accept most vision insurance plans. The staff provides awesome customer service and are very friendly. They are incredibly nice, beyond knowledgeable, and very professional. They care and listen. The team has helped fill prescriptions on extremely short notice and can often provide fast service. They are able to repair glasses, even those not purchased there, frequently fixing bent frames and making glasses as good as new. They have done repairs quickly, within minutes, and sometimes free of charge. Customers highly recommend this location and store, calling it the best experience and the place to go for eye care and products.
Aaron was outstanding -- cheerful, attentive, educational, corrective, and impressively patient with me as I continually asked him about differences among similar Oakleys.
June 2024
The team at LensCrafters are fabulous. I was out of town and accidentally sat on my glasses. The lens fell out and the frames were bent. I talked to Debby on the phone who assured me she could fix them. I brought them in and sure enough, good as new. So thankful. I highly recommend this location and team. A big Thankyou.
May 2024
My husband accidentally sat on my granddaughter’s glasses. The only place open on a Sunday was LensCrafters in the mall. Maria was awesome! Even though we didn’t purchase the glasses there, was able to repair the bent frames for her. Pretty awesome customer service!! Thank you so much!
