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March 2024 by Wilson Family
Debbie was amazing!
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March 2024 by Lidia Vazquez
Visited the Paducah KY store for new glasses and was assisted by Debbie. Debbie was knowledgeable, personable, and professional. Debbie made a normally stressful process easy and fun. I will definitely recommend Lens Crafters to others due to my great experience because of her.
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January 2024 by Casey Raymer
Maria helped me fix my glasses. She was very helpful.
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May 2023 by Maria S
Needed new sunglasses for an upcoming work trip. Teri helped me pick out an amazing pair that will definitely catch some attention. Always a great experience at this location.
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May 2023 by Michael Molomo
Thus establishment is truly one of a kind. I had previously gone to multiple other places to get a very expensive pair of sunglasses fixed, but none of them could, and the ones that could had to order pieces from Italy which could take weeks. I finally tried LensCrafters and they not only were able to fix my sunglasses in less than five minutes, but they did it completely free of charge. I highly recommend them!
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April 2023 by Joni Goodman
I had a pair of Ray Bans needing repair, and I wasn't sure where to go. I walked in to see if they would be able to fix them, and within five minutes they had them repaired, and shined up like they were new! Excellent customer service!
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April 2023 by LameBrainz 10
Thus establishment is truly one of a kind. I had previously gone to multiple other places to get a very expensive pair of sunglasses fixed, but none of them could, and the ones that could had to order pieces from Italy which could take weeks. I finally tried LensCrafters and they not only were able to fix my sunglasses in less than five minutes, but they did it completely free of charge. I highly recommend them!
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December 2022 by Soda The Ferocious Book Dragon
I purchased a pair of new glasses from this location, and everyone was very friendly. They had a moderate selection of glasses and I found a frame that I really enjoyed. The contact lenses were extremely overpriced compared to what can be found online or in other stores. My glasses got delayed because there was an imperfection in one of the lenses that they needed to redo. No big deal, except then about two weeks after I received them and was wearing them, the screw holding one of the lenses in fell out. The lens fell on the ground and got a minor scratch. Luckily I found the screw and replaced it. Whatever. Then today it happened again, to the other lens. I paid almost two hundred dollars for these glasses, after driving an hour to get to the closest lens crafter. The people continue to be very nice, but the product is faulty.
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December 2022 by Douglas P Arnold
Maria was the nicest ever and we enjoyed the optician, Gerald, also. Very friendly and they laughed at my jokes.
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October 2022 by Tina Terrell
Excellent experience and Teri was very helpful and professional. Great selection of glasses and affordable.I won't go anywhere else!
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September 2022 by Kevin Vanderboegh
Aaron was very helpful today while adjusting my glasses. He even insisted he clean them at the end!
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September 2022 by Stephen Alley
Tery made our visit so enjoyable; she was professional, efficient, friendly and has a perfect sense of humor. It was so much more than a purchase!
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August 2022 by HD Stride
Fantastic experience and probably the best eye exam and eyeglass shopping experience I've had in 10 years of wearing glasses. Friendly, fun, competent and thorough. Had much humor and many laughs while there and the Customer Service is outstanding. Highly recommend and will definitely be back. Bought 3 pair of eyeglasses with very competitive pricing but the Service is definitely the kicker as well.
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August 2022 by Karen Matter
I had arrived in KY from SD for a new job. My new glasses broke last night and I went to lens crafters and Maria very graciously fixed my glasses for no charge. I was so thankful. Lens Crafters is fantastic!
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August 2022 by Ashley Smith
Aaron at the KY Oaks Mall location was very helpful with my dad and adjusting his frames! Very pleased with this free service and we will return when he is ready for a new pair! Thanks Aaron you rock!