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February 2024 by Debbie V.
Lowe's store #2460 Paducah, KY. came out March 1, 2023 to give me an estimate on installing siding, soffits and window trim. I signed a contract and paid them $8,500 for lumber and installation. The first promised date to install was April 19, 2023. I moved everything away from my home to make it easier for them. On April 19th no one showed up & no one called. I contacted "Josh" through text multiple times, and he would not respond. I contacted lowe's installation department & told them what was going on. I was then scheduled for installation multiple times and no one would show up and no phone calls to me telling me anything. They would give me another schedule date and then no one would show up. This happened multiple times. Finally got a date for install. December 26, 2023. They showed up for a couple days for 2 to 3 hours & they never returned. They did leave the soffits in our front yard since 12/23 they have been rained on and now the all the soffits are muddy. The workers also left a huge mess behind. They only installed a very small portion of soffits & what they did install is falling down.I have received emails from Lowe's on 10/11/23 & 12/27/23 stating that our installation was complete. I was also told the material that I paid for would arrive a few days before install. That never happened either! I paid for lumber material that I never received. The only thing I did receive was soffits and the workers brought that on 12/26/2023 I'm going on a year with this project from Lowe's & I decided I was done. I went to the store #2460 on 2/14/2024 wanting my money back. They said I had 2 days after I signed the contract to cancel. I have made plenty of attempts through the chain of commands to get this resolved. They keep passing me around. I lived up to my end of the contract, but Lowe's has not!!!! I have plenty of proof with text messages from Josh at Lowe's & emails to prove my case. If this doesn't get resolved very soon, then I will take them to court. James Vanden Brook
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February 2024 by brad fleming
Not too bad of a big box hardware store. Prices are good, selection is about average. About the only complaint is if you need any specific items that require length, you will be there for an hour.
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February 2024 by Shirlee Mikel Vos
Love Lowes. It’s my favorite place for gardening accessories & plants & much more. Always my first stop when we begin a home improvement project, which is often!!
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February 2024 by Nolan
The PVC needs to be on the other side of the store.
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January 2024 by Earl Depke
Friendly service. Knowledgeable staff.
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January 2024 by Liza Alexis
It’s not HD. Enough said
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January 2024 by david anderson
Location.. only store around without having to drive a ways
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December 2023 by Kevin Mulherin
I was sold a faulty product but as soon as the powers that may be realized this they made it right instantly
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December 2023 by Chantel Barniville
Fast friendly service
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December 2023 by JOHN B HAYDEN
The store is still there lol the workers are very polite but the prices are crazy, double and triple prices it's insane and I ask why who knows, greed !!!.
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November 2023 by Linda Mueller
Easy to o find merchandise
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November 2023 by Kayla Boone
It was a quick in and out trip but we were treated LESS than welcome by the older gentleman in plumbing. We knew it was only 15 minutes until closing but we knew EXACTLY WHAT WE NEEDED & where it was & that it was in stock so not a problem he ask if we needed help with 5 others around him were asking for help and he tried speaking to someone on the radio and my husband was like my wife is going to get a dryer vent and I’m just grabbing a coupler. He sd
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November 2023 by shawn pitchford
I keep having super bad experiences at this Lowe's. I go for something, I grabbed the wrong one because it's in the wrong spot go to get the right one and they have the section blocked off now.I promise I will never shop here, I'm sure I'm not the only one.I take all the blame, if you shop on Southside what do you expect.
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September 2023 by Robert McDaniel (bugbob)
Very clean very knowledgeable people to deal with and they are a pet friendly friendly business especially for service animal
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September 2023 by Michelle Smith
The staff is so friendly and helpful no matter which section you need help in
