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“My debit card was hacked and I was having such trouble getting everything reset using the Verizon online app. I spoke with Josh and within five minutes of very knowledgeable and polite assistance my husband and I were up and running again. I'll never use any other store for my cellular devices but Lone Oak Verizon!!”
“I went into the store recently and Scott was so helpful and knowledgable. Definitely helped with my holiday shopping when it came to my husband! Go see Scott for sure 5/5 stars!”
10AM - 7PM
5021 Hinkleville Rd Ste B, Paducah
Mobile Phones
“Everyone here is so friendly and willing to help!! This location is definitely my favorite stop when it comes to upgrading or having any questions regarding my phone and cricket services!”
10AM - 7PM
3333 Irvin Cobb Dr #102, Paducah
Mobile Phones
“It was a great experience. Grace and Grey are very good explaining the phone and all the different apps that are out there.Again I just want to say what fine young ladiesYou have in your store. They are very good at what they do!”
“We went to get a new phone today and Justin was there to assist us and he went above and beyond to help us. Everyone in there was very friendly and very professional. This location is 10x better than the mall location. This is how customer service should be! Thank you Justin for your help!”
“Laura was extremely knowledgeable and helpful switching me from my last Samsung phone of 8 yrs to an iPhone! She also went above and beyond to get me set up for First Net!”
“Very nice people and very knowledgeable so if you're in need of a contract phone stop by and see what they have to offer you won't be sorry I promise you that”
10AM - 8PM
5134 Hinkleville Rd Ste A, Paducah
Mobile Phones
“Most employees are very friendly. In the Paducah, Ky. Store by Ky. Oaks Mall, I went in to pay my bill, everyone I saw was helping a customer, so I stood by the counter for about 10 when another lady walked in, she sits down by the window, finally a heavy set man came out if the back, he was walking toward me and i thought he was gonna wait in me but instead he turned and went to the other lady, didn't even ask who was first, just blew me off. I got so pissed that I almost left but instead a sweet cute young man spoke to me and said he would be right with me so I waited. I complained about the other man & he preceded to help me. He was very kind and I loved his help. Got what I needed took care of n left. If it hadn't been fir that young man I would have cancelled my service with T Mobile.”
“We were greeted quickly and told that the wait would be about an hour because they were very busy. They were polite and worked quickly with everyone. We did wait just over an hour. Lily helped us with several issues and was very knowledgeable and helpful. We will definitely be back but will try to make an appointment next time.”
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“Very proactive super considerate went above and beyond to make sure they were able to recover all my data from my old dead phone that no one was able to help with but with Mike they were able to make it happen! Highly recommend”