PetSmart is a large retailer offering a wide variety of products for many types of pets, from dogs and cats to fish, reptiles, and small animals. Select locations also provide services like grooming, training, and adoption. Reviews note that the store is well-stocked, allowing customers to find everything they are looking for, including specific items like fish tank accessories. Experiences with employees are frequently positive, with many described as very helpful, kind, patient, and knowledgeable about specific animals like geckos and fish. This assistance helps customers get what they need quickly. However, some mention that cleanliness and employee expertise can be inconsistent at certain locations. Despite this, it remains a regular shopping destination for many, including pet owners who enjoy bringing their dogs to visit. The store is appreciated as a great place for pet supplies and helpful service.
They have enough for the needs of my cat and corn snake, but I wish there were more products dedicated to them and other animals compared to the other 70% of the store being for dogs alone.
August 2026
I thought being a pet store that surely they would have pet stairs or ramps for the fur babies who need them. But no such luck. They have to be ordered online.
