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October 2025 by Lisa Brazzell
Nice and helpfull associates. Great savings
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October 2025 by Charles Arriola
Sleep number products are awesome. I cant say enough about the quality of sleep you get. Jace from the Paducah was great to work with. Delivery was very professional. No problems in the process whatsoever. Even paying over the phone was super easy. Thanks sleep number of Paducah.
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September 2025 by Greg Johnson
Too expensive for me
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September 2025 by mike parker
Jace and Luca were both very helpful on the sale of the bed and also the paperwork for the financing. We appreciate their help and will recommend them to others. They were both very educated and positive about the product .
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May 2025 by Michelle Taylor
Jace was very helpful, patient, and informative! He made for a good experience on buying a mattress and I would definitely recommend speaking with Jace about the purchase of a new mattress to anyone.
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May 2025 by Amanda Roach
The salesman was great and was so worried about how long I waited due to him being with another customer. He helped me choose the right bed for me.
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May 2025 by Susan Wolf
Jace was very informative on the features of the different beds. We will definitely reach out to him when we are ready to purchase.
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March 2025 by cwt outdoors
Purchased the premium service package to which covers delivery, Wi-Fi setup,mattress protector install and disposal of old bedding. Delivery guys said they only pick up Sleep Number items and didn’t handle the competitors items which is a lie. Sales said they were supposed to dispose of mattress only. They sure didn’t make that clear when I purchased the service. Who would buy a mattress and frame but only want mattress removed? SMH. Either way it was deceptive by both sales and just a flat out lie by the service department. I wasn’t home so of course they took advantage of my wife’s kindness I tried to call and conveniently got a recording and service was long gone before I could get it resolved. If I was home the new mattress would not have come in. Of course Sleep Number claims to use outside contractors for service so they can wash their hands of any responsibility. I bought a $7000 mattress and frame and spent an extra $350 on the premium service package and they didn’t even put the protector on nor dispose of anything now I’m stuck with the mess on my porch and honesty up front would have prevented this mess. I feel like I have been had by Larry’s used cars and ham sandwiches instead of doing business with a reputable company. Luke in sales and his manager James at the Paducah Kentucky store suck!!
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November 2024 by Sue Holzner
Very good service, explained things well, sometimes more than once. Employees very knowledgeable, especially Tori. Knew her stuff!
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September 2024 by Dalton McCoy
I want to start off and say that the only positive experience I've had with Sleep Number up to this point is when they were selling me the mattress in store. Since then my delivery date has been canceled 2 times. Both times they canceled within an hour of when they were supposed to be there. So now I've missed 2 days of work without pay due to some ignorant excuses of why my bed can't be there. The first time I was informed it was because a tech had called off work. Two weeks later because the warehouse where the bed is stored is closed. Next scheduled delivery is 9/9 so we will see what excuse they have then. For a company that has been in business as many years as they brag about, they should have all aspects locked down. Also to add Everytime they cancel the next delivery date is at minimum over a week away. No compensation offered for anything just a lousy apology. Would not recommend
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May 2024 by Ray Bays
Had a wonderful experience! People were very informed and friendly! Will go back to buy other things !
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March 2024 by Dumplins Dumplin's of Murray
Highly intelligent salesperson, knowledgeable and helpful
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February 2024 by Kurt Jackson
These folks know how to treat people. Highly recommend this location.
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February 2024 by Teddy Kollenberg
Wish I could give no stars. Rescheduled on me twice with reasons they couldn’t agree on. Terrible customer service and delivery, 0/10 buyer beware
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December 2023 by Richard Stephens
Purchased our Sleep Number bed in February 2023 and already having issues. Bed will not connect to Bluetooth or WiFi. Called tech support and they just send broken links, call store and they say they will call back in 5 minutes. It's been at least a couple days and when I call now it sends me to voicemail. Highly recommend not getting a Sleep Number bed.
